Information Technology – 1^st Line Support Analyst

Job location: Belgrade

We are looking for a 1st Line Support Analyst to join our IT team:

The ideal candidate will meet the following criteria:

• Has a full professional proficiency in English. Knowledge of other foreign languages is an advantage
• Strong organisational/self-management skills, ability to cope with pressure and meet deadlines
• Strong communication skills (written and verbal)
• Proactive and creative
• Is hard-working, reliable and a team player

Essential knowledge and skills:

• Microsoft Windows 7 - 10
• Microsoft Office skills (2013, 2016, 365)
• Windows Server 2008 R2 & 2012 R2
• Active Directory
• Microsoft Infrastructure Services (DNS, DHCP)
• Networking Fundamentals
• Microsoft Outlook 2013
• Desktop Hardware
• Mobile Device Management - BlackBerry

Desirable knowledge and Skills:

• Mimecast
• BES 12 server
• Mobile Device Management (Android, iOS)
• HP Systems Insight Manager
• Trend Micro Antivirus
• NetScaler Gateway

We offer:

• Interesting and challenging work
• Training and development opportunities across the firm
• Modern, dynamic and friendly environment

 Deadline for applications: 07.11.2016.