DESCRIPTION
The Associate Product Manager for Integrations will be managing integration projects with third-party partners and vendors to create a seamlessly connected experience for our customers and further the extensibility of our platform.
The Associate Product Manager will be responsible for leading the development of new product integrations from concept to delivery and beyond, ensuring that they work and meet customer needs.
The Associate Product Manager will work with customers, users, partners and internal stakeholders to understand the needs and requirements, as well as with developers and QA engineers to build the integration. They are the sole point of contact for product-related questions/matters from the Scrum team, and work with the product management team and customers to deliver the right answers.
Type of contract: Permanent
The key functions of the Associate Product Manager - Integrations include:
- Working with external (customers, users, partners) and internal (sales, marketing success management, support, tech) stakeholders to understand challenges, needs and requirements
- Identifying product opportunities and pain points
- Prioritizing items in the backlog based on value, to best achieve goals and mission
- Clearly defining backlog items: writing functional requirements to drive changes and enhancements
- Ensuring technical requirements are met (internally and with third parties), in order for the development team to efficiently and successfully implement new features
- Collaborating with developers and QA engineers to develop and deliver the best integration
- Optimizing the value and performance of the development teams
- Ensuring the backlog is visible, clear to all and includes the next tasks for the Scrum team
- Establishing and monitoring performance metrics, providing related reporting to product management and executives to communicate project status
- Serving as sole point-of-contact for all product-related matters from the development team, and working with external and internal stakeholders to provide the right answers
- Planning, refining and improving agile process
- Conducting or aiding in user acceptance testing
- Resolving production issues escalated by product support teams
REQUIREMENTS
- Minimum 3 years of recent experience working on a team developing complex system integrations, as an engineer, QA, project manager or similar
- Experience working in Agile/Scrum development environments
- Ability to contribute effectively within a fast paced, software development environment
- Strong written and verbal communication skills to interact with a wide audience: customers, development, product management and senior management teams
- Demonstrated ability to successfully manage multiple projects under limited supervision, including timelines, tasks, teams, group dynamics, etc.
- Willingness to do what it takes to ensure the team accomplishes its goals
- Critical thinker with strong analytical and problem-solving skills and “can-do” attitude
- Attention to detail
- Strong English language skills
Nice to have:
- Previous experience in a product or project management role
- Experience working in cross-functional/cross-technology teams
- Knowledge of SQL
- Spanish and/or German language skills
- Experience building B2B SaaS products
- Experience working in restaurant technology
OUR OFFER
- Opportunity to participate in creating a global industry-changing product
- Great international team and informal start-up atmosphere
- Strong company culture and team spirit
- Opportunity to learn and improve technical and soft skills
- Possibilities for career development as the company grows
- 25 vacation days
- Competitive salary
- Equity incentives
- Home office
We thank all applicants for their interest, however only shortlisted candidates will be contacted.
