CRM-Dynamics Servicing Implementation Specialist (.NET)

CREATEQ

Work from home or office in Niš, Kragujevac or Belgrade

online intervju

08.03.2026.

Microsoft Dynamics NAV .NET C# CRM intermediate

createq.space

Createq

createq.space

We are looking for

CRM-Dynamics Servicing Implementation Specialist (.NET)

Let us introduce ourselves

CREATEQ Group is a Swiss software company with more than 20 years of experience with clients from different industries. Currently, we have more than 300 members spread across 5 countries! Our Software engineers use state-of-the-art technologies, products and frameworks and our expertise spans the latest technologies in Java, .NET, PHP, Mobile, Web and many more.

Sounds good, let's continue!

This is
what you’ll do:

Implementation of the CRM-Dynamics Servicing Module as a part of the Platform Team within our organization, with a strong focus on platform and platform enablement

Collaborate with cross-functional teams to translate business requirements into scalable CRM-Dynamics solutions, leveraging platform capabilities and .NET to improve customer servicing processes

Possess strong knowledge of CRM-Dynamics functionality, customization, and integrations, and support the team in configuring and customizing the platform using .NET to meet business needs

Work with stakeholders to analyze processes, identify gaps, and design optimal CRM-Dynamics Servicing Module solutions, applying best practices and .NET development standards

Stay current with CRM-Dynamics updates and industry trends, identifying opportunities for optimization, automation, and improved customer experience using CRM-Dynamics and .NET

CRM Administration - manage the day-to-day administration of the MS-Dynamics CRM solution

CRM Development - expertise in customizing and extending the functionality of MS-Dynamics CRM

Data Management - responsibility for maintaining data integrity within the CRM solution

We’re
looking for:

4+ years of experience
Proven experience in implementing CRM systems, with a focus on the CRM-Dynamics Servicing Module and .NET development
Strong knowledge of CRM-Dynamics platform capabilities, including customization, workflows, business rules, and integration options
Proficiency in .NET development, including C#, and related frameworks and technologies
Familiar with event-driven architecture patterns
Excellent problem-solving skills and the ability to analyze complex business processes and translate them into scalable solutions using both CRM-Dynamics and .NET
Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
Ability to work independently and proactively, with a strong sense of ownership and accountability
Relevant certifications in CRM-Dynamics, .NET development (e.g., Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, Microsoft Certified: .NET Developer) are preferred
Play a key role in delivering successful CRM-Dynamics Servicing Module implementations using CRM-Dynamics and .NET to enhance customer service and business performance

Working conditions?

We'll let our benefits
program
speak.

Family
Care

Private health insurance for you and your family. New moms get fully paid maternity and all parents enjoy free days on important dates like the 1st of September. To make your future carefree, we'll set you up with a private pension fund as well.

People Oriented
Culture

Happiness is the most important thing for us. With Createq you'll be able to travel with your team to the client countries - Switzerland, Germany, UK... Enjoy local events such as team buildings, different sports groups and even events for your family.

Constant
Learning

We'll support your mission for knowledge with a dedicated education budget. Explore conferences or online courses you wish to take. Attend internal education sessions from senior colleagues who are ready to pass on their tips and tricks.

Hybrid
Workplace

Choose to work from home or come by the ofﬁces in Niš, Kragujevac and Belgrade. There will be snacks, fun ofﬁce events, and did we mention cake day? However, if you want to work from home we'll support you with the tech equipment you need.