We are technologists and health nuts. We wake up wanting to figure out how to prevent illnesses, streamline processes, expedite treatments, coordinate specialties, and increase success in all areas of human health. We believe that a smart health care system is the bedrock of a prosperous society. Looking from our keyboards and monitors up: the smarter the software, the healthier the world. And we write software to express our client’s thoughts.
We are looking for an Engagement Manager to join our Sales team and help us keep growing.
Your goal will be to ensure that our relationships with customers are strong, profitable, and enduring!
We are a digital health company, with more than 300+ solutions delivered in the past 15 years for various health tech clients, leading the charge to transform the healthcare industry in the USA.
To bring you a little closer to our areas of focus and on which one you will have an opportunity to work with, we will list some of them: Patient Engagement and Portals, Health Cloud Solutions, Interoperability and Data Quality Management, Telehealth, Remote Patient Monitoring, Medical Devices and Clinical Decision Support Systems.
We will provide education regarding the health tech domain, our operations, and approaches to clients during the onboarding process to gain base knowledge, so do not hesitate to apply if you don't have experience in the health tech domain. Your hands-on experience will start with farming and then after the onboarding, an active search for clients to further business development tasks will be your daily working routine.
Become a part of a strong team with vast experience in software development, and develop your career working in an inspiring environment focused on education, personal growth, and client success.
When we are talking about your day-to-day tasks, they would be various, and some of them are:
Manage the relationship with the client and all stakeholders
Foster positive relationships with our customers as their primary point of contact
Ensure the contracts are carried out correctly
Manage multiple projects’ delivery with proven quality, within agreed timeline and budget
Create reports on the progress of the contract and projects
Coordinate the team’s resources and third parties for the execution of projects
Develop processes to monitor and track progress on project delivery
Manage changes to the project scope, project schedule and project costs
Manage invoices and bills for assigned clients
Identify upselling and cross-selling opportunities
Create a positive experience for clients
Education and experience:
Sharp business acumen
Bachelor's degree in business, marketing, or engineering
4+ years in sales in the tech industry, preferably in a tech solution company
Basic understanding of the software development process
Preferred USA Market experience
Storing fluency in English (preferred C1 level of language)
Experience with Agile methodologies
React peak into client's needs
Actively contributes in building a long-term and mutually beneficial relationships with clients
The ability and flexibility to recognise and promote business opportunities
Excellent compensation package with performance-based bonuses
Paid certifications and bonuses upon achieving certification
Career path according to your goals and ambitions
Continuous training and education program
Remote / hybrid work fully supported
Budget for home office fit-out
Positive company culture
Advancement opportunities based on performance, not age ;)
If you want to become a part of a strong team with vast experience in managing the clients’ success and working in an inspiring environment focused on education, personal growth, and client success - let's talk!
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