Field Application Engineer

ON-SITE, Monday - Friday with flexible start between 7:30 - 9:30 AM.

We are looking for:  Field Application Engineer

Your job will involve:

• Provide technical support for Quectel's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS and GNSS wireless technologies.
• Provide Pre-Sales and Post-Sales technical support and customer training on Quectel wireless modules and development tools.
• Provide quick responses to customer technical enquiries, being prepared to travel for on-site support across north America.
• Be able to give product presentations and conduct product and tool training for customers on-site.
• Provide tangible feedback and feasible Quectel solutions to customers, based on their application requirements.
• Develop simple demonstration applications to help customers evaluate and integrate Quectel modules quicker and more effectively.
• Prepare Weekly Technical Reports indicating the support activity and open issue progress.

Job Requirements:

• Bachelor’s Degree or equivalent in Electronic Engineering, Computer, Automation, Electronics & Communications or other IT related fields.
• Three years or more experience in embedded product design or Firmware development in electronics.
• Good knowledge of GSM/GPRS/EDGE/UMTS/LTE/TCP/IP/GPS specification/standards
• Good knowledge of C/C++, Linux, android specification/standards is a plus.
• Excellent demonstrating outstanding communication and presentation skills and being able to effectively communicate in a multicultural work and customer environment.
• Creative problem solver possessing good analytical and troubleshooting skills, able to manage and swiftly resolve all technical issues, delivering highest quality services to Quectel customers.
• Be Self Motivated, able to work independently with a strong sense of responsibility and a predisposition for teamwork. Be a positive thinker and easily get along with others.
• Fluency in English

Would be nice to have:

• Experienced in embedded Linux, Android system, or other OSs.
• Experienced in 2G, 3G, NBIoT, CatM, LTE RF/Antenna design, tuning or testing.
• Experienced in module certificates, e.g. CE, FCC, GCF, PTCRB or carrier’s approval process.
• Had been working in IoT, PC notebook, auto electronics industries.
• Familiar with LTE/UMTS/HSPA/GSM/GPRS/GPS Wireless M2M Modules.
• Proficient C/C++, Perl, Python, Shell programming Skills.

What do we have to offer you?

• International environment and unique culture: we communicate openly with each other, assess ourselves honestly and enjoy working in a team.
• Foster “on the job” learning: we invest in the development of our employees. We help you grow through continuous intentional learning.
• A profit share scheme: in addition to your annual salary, you’ll receive a profit share defined by the company’s success in the previous year.
• Other benefits: Social and employee events including the annual team building, modern office, work on top edge technologies and interesting projects in industry, private medical insurance, and other benefits.

Only shortlisted candidates will be contacted!