If you find it interesting to:
- Monitor, analyze and prevent different types of fraud cases (VoIP, roaming, premium rated numbers, m-commerce, etc.)
- Monitor customers and solve fraudulent cases in accordance with defined fraud detection procedures
- Maintain and develop FMS and other related systems in cooperation with IT
- Monitor, develop and maintain Fraud Management System (FMS) applications and track alarms
- Optimize and improve all FMS processes and solve ad-hoc incidents
- Provide support and coach colleagues from other sectors and within team regarding functionalities of fraud applications and procedures
- Proactively give ideas and suggest new approaches, procedures and better ways of working
If you have:
- University degree in Information Technology or Computer Science (FON or other technical science faculties)
- At least 2 years of experience on similar job
- SQL knowledge would be considered as advantage
- Technical know-how and interest in applications, databases and operating systems
- Knowledge of internal systems (Amdocs, FMS, Sugar and basic core systems) - advantage
- Excellent MS Office skills
- Fluent in English; written and spoken
If you are:
- Strongly analytical with excellent problem solving skills
- Highly responsible and dependable person
- Customer and service oriented
- Team work oriented, but also capable of working independently
- Passionate about performance and motivated to go the extra mile
If you enjoy the environment where:
- You’re free to express and suggest your ideas, and stand up for them
- You communicate openly and directly
- You learn new things constantly; a place where curiosity and hunger for knowledge are appreciated and nurtured
- There is no knocking, no doors, and no holding back
- You play hard and laugh a lot
A1 Serbia is a member of A1 Group, the leading mobile communication provider in South-Eastern Europe. Take the chance and join us in once-in-a-lifetime experience in a team where the talent and spirit of our people stand along with innovation leadership, outstanding customer orientation and cutting-edge technologies on a way to success.
Submit your application.