Froneri is new company of ice cream and frozen food, established by joint venture between Nestlé and R&R. Combining the success of Nestlé, the world’s largest food manufacturer and R&R, a leading ice cream company, Froneri brings together decades of business and manufacturing expertise.
Froneri have headquarters in the UK and operate primarily in Europe, the Middle East (excluding Israel), Argentina, Australia, Brazil, the Philippines and South Africa.
At the heart of Froneri is our people, passion for ice-cream innovation and a drive to exceed customers.
We are looking for highly motivated, enthusiastic person who would strengthen our IT Team in Stara Pazova and bring value added to business decisions on the position of:
IT First Line Infrastructure Support Engineer m/f
Stara Pazova
Main Purpose of Job
- Be a source of first line IT support for any issues that may arise within the local business
Scope of Job
- To troubleshoot and problem solve day to day issues
- Determine resolution options for problems and present to the Group IT departments.
- Prioritise support requests effectively escalate to the required group functions to ensure compliance with agreed Service Levels.
- Respond to critical incidents raised by internal 24 hour monitoring and alerting services outside of standard office hours (shared rota).
Skills, Knowledge and Abilities
- Highly proficient in both spoken and written English
- Ability to work independently or collaboratively.
- Excellent problem solving and analytical skills.
- Troubleshooting and supporting on-site software (Windows OS, MS Office, ERP, BI applications, Printing)
- Remote support technologies (RDP,VNC,etc)
- Answering, logging, fixing and completing helpdesk calls
- Create, Edit and Terminate user accounts (Microsoft Active Directory)
- Broad understanding of IT concepts, technologies.
- Installing/Updating software and hardware
- Backup maintenance (Back-up Scheduling, Changing Wiping Tape)
- Switch and router Configuration maintenance
- The ability to run and terminate CAT5 and 6 network cables, patch panels and ports.
- Experience with telephone systems (Support and Installation of new handsets)
For accurate and timely performance of work, the employee reports to Country Head.
If your qualifications are in line with requirements of the announced position, and you think that this opportunity is in line with your professional and personal growth, please send us your resume in English not later than 18.08.2018.
Candidates who will be invited for interview will get a notification latest 2 weeks after advert expiry. All other applicants will receive official notification after end of the selection process.
Info:
www.froneri.com