Can you imaging being part of a team building a product that reinvents the way transportation is being used by hundreds of thousands of people every day? Instead of purchasing a vehicle, people use a service to get from A to B. Continue reading this job post to get the chance to be part of a fast growing startup success story, building a global SaaS platform for shared mobility and changing transportation how we know it today!
Your place in the team
Your would help us to build our IT infrastructure from scratch with the goal to increase security standards and scalability (exp.: Sharepoint, MDM through Intune). Additionally you will be responsible for ordering and managing every hardware piece within our company.
What you would be working on
Defining proper hardware requirements for our teams and full-fill their needs
Manage IT hardware orders and distribution within the company
Provide first line response for users requiring assistance with IT issues and problems
Performs technical tasks related to the installation and maintenance of systems software products
Provide support on corporate end user applications including O365, remote access systems, telephone systems, etc.
Resolve routine problems and escalate non-routine problems
Perform routine tasks for onboarding and offboarding user accounts to meet all internal and external audit standards
Excellent written and verbal skills in English is mandatory
Experience with Active Directory
Experience supporting MAC, Linux, and Windows 10 Operating systems in an enterprise computing environment
Good understanding of business processes and proficient computer skills
Strong customer focus, communication skills and high stress-resistant
Ability to learn quickly and willingness to do so
Creative, solution-oriented, and able to work autonomously
Must be detail orientated with the ability to update tickets in a clear concise and manner
Experience troubleshooting end-user connectivity issues LAN/WAN and wireless technologies
Experience with account provisioning
The goUrban hustle
At goUrban our people come first. Our outstanding culture at work is the first step to build leading products. This mindset and the claim to change global transportation to something better, makes the drive of our people and work environment at goUrban special. Achieving our vision to power shared mobility in urban transportation, corporate fleet sharing, rental services and vehicle subscription services requires a long-term commitment we are willing to undertake. This commitment is towards our clients, partners and team. Through constant reflection and dedication to have an impact for a better future of transportation, every single person at goUrban is an ambassador for sustainable and efficient shared mobility.
Benefits we have for you
Personal development plan, training, educations, workshops
A true startup like office in Novi Sad and Vienna including open spaces, table tennis and more fun stuff
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