Oglasi za posao Italian Technical Support Analyst

Italian Technical Support Analyst

Pool4Tool

Beograd

online intervju

09.02.2022.

JAGGAER is the world’s leading provider of comprehensive spend management solutions with 2,000 customers connected to a network of 3.7 million suppliers in 70 countries, served by offices located in North America, Latin America, throughout Europe, the United Kingdom, Australia, Asia and the Middle East.  JAGGAER offers complete SaaS-based Source-to-Pay solutions with advanced capabilities and embedded intelligence to transcend the customer experience and simplify the complex enabling unparalleled adoption and customer outcomes.  JAGGAER has pioneered spend solutions for over two decades and continues to lead the innovation curve by listening to customers and analyzing the market. Our solution suites are trusted by the world’s largest manufacturing, education, healthcare, pharmaceutical, retail, consumer package goods, transportation & logistics, business services, construction, utility companies, and public service organizations. www.JAGGAER.com

ITALIAN TECHNICAL SUPPORT ANALYST

Open positions located in our Belgrade, Serbia office

Position overview:

  • Supporting and handling technical issues for our customers and their suppliers in our company software
  • The connection point between customers and other departments (Development, Project management, Professional services, etc.)
  • Analyzing customer and project-specific interfaces and workflows
  • Customer relationship and escalation management on your own responsibility
  • Responsible for processes and knowledge of inhouse-solutions
  • Work is organized in weekly shift rotation and the weekly night shift comes two to three times a year
  • Clear progress path

Position Requirements:

  • Excellent written and verbal skills in English and Italian are mandatory
  • Good understanding of business processes and proficient computer skills 
  • Strong customer focus, communication skills and high stress-resistant
  • Ability to learn quickly and willingness to do so
  • Creative, solution-oriented, and able to work autonomously

We offer: 

  • A positive work environment in a young and motivated team
  • Short communication channels and room for your creative ideas
  • Education, coaching and support for your personal development
  • An international, professional environment with exciting opportunities
  • Private Health Insurance, FitPass, etc.
  • A modern office in New Belgrade

Apply now and be part of our success! Please provide CV in the English language.

* Prior to an offer of employment your name will be checked against regulatory and law enforcement lists of individuals who are restricted parties under applicable law and regulations. Your data will be processed and stored in JAGGAER systems hosted in the Netherlands and/or Belgium for purposes of these required screening activities. All data will be deleted after three months.

Ovaj poslodavac odgovara na vaše prijave

Upoznaj kompaniju JAGGAER / Pool4Tool

O Kompaniji Iskustva Poslovi Plate Beneficije

JAGGAER offers complete SaaS-based Source to Pay eProcurement solutions with advanced Spend Analytics, Sourcing, Supplier Management, Contract Lifecycle Management, Savings Tracking, and intelligent workflow capabilities. JAGGAER has pioneered spend solutions for over two decades and continues to lead the innovation curve by listening to customers and analyzing the market. Our solution suites are trusted by the world’s largest manufacturing, education, health care, retail, consumer package goods, logistics, construction, utility companies, and public service organizations. Additionally, JAGGAER holds 37 patents–more than any other spend management company.

The most significant part of our 25 years long history is rebranding as JAGGAER in 2017 - in June SciQuest from the USA acquires Austrian company Pool4Tool, then a leading provider of direct sourcing and supply chain management software. In December they acquire BravoSolution, the company from Italy. So JAGGAER's name was part of their unification.

Prosečna ocena

4.8

na osnovu 6 recenzija

Mogućnost napredovanja

4.2

Beneficije

4.3

Karijera / privatni život

4.5

Iskustvo o radu

Iskustvo · .
5

PO

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  • Zaposlen na neodređeni vremenski period više od jedne godine
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Prosečna neto plata

900

IT Consultant 1 plata

MIN
900
PROSEK
900
MEDIJANA
900
MAX
900

Prosečna neto plata

1383

Software Developer 3 plate

MIN
1000
PROSEK
1383
MEDIJANA
1500
MAX
1650

Prosečna neto plata

700

IT Help Desk / Support 1 plata

MIN
700
PROSEK
700
MEDIJANA
700
MAX
700

Mentorship program

Food and drinks

Wellness

Work equipment provided

Work from home

Additional days off

Family & Parenthood

Flexible working hours

Private health insurance

Education, professional development

Awards, bonuses, gifts

Team building

Trainings, courses, conferences

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