ICL Services is a pioneer of IT infrastructure and system engineering outsourcing in Russia; today, the company works with more than 50 major clients from 26 countries, and has recently expanded its operations into the Serbian market. We are dynamic, determined, and provide a broad scope of services to some of the largest and most diverse companies in the world. For this, we are also well-respected and constantly strive to maintain our standards of professional excellence and ethical conduct. Now we are looking to expand our monitoring team by seeking out a:
Lead System Engineer (Microsoft System Center, Check_MK)
Belgrade
Responsibilities:
- Solving complex incidents and technical problems related to Enterprise Management tools:
- Monitoring systems (SCOM, Nagios (Check_MK), Zabbix, etc.)
- Configuration Management systems (SCCM, Altiris, CA ITCM, etc)
- Workload Automation systems (CA Autosys, IBM TWS)
- Building and implementation of different changes for the systems above according to Change Management process
- Continuous improvement of the Enterprise Management Service
- Communications with other Resolving groups within the Company and from customers’ side
- Responsiveness to customers business requirements, understanding of contract obligations and influence of possible mistakes on quality of Service provisioning
- Continuous learning of the new technologies related to the Enterprise Management scope
- Supporting junior engineers with their professional growth
Requirements:
- Extensive professional experience with Microsoft System Center (SCOM, SCCM) - is a must
- Good experience with Check_MK or Nagios - highly desired
- Scripting skills: preferably Python or PowerShell
- English: Upper-Intermediate and higher
Will be a plus:
- Working experience with Zabbix
- Experience with any other Monitoring, Configuration Management or Workload Automation tools
- MCSE: Private Cloud certification or MCSE: Cloud Platform and Infrastructure
- MCTS: Administering and Deploying System Center 2012 Configuration Manager certification
- ITSM tools (ServiceNow, CA SD, etc) experience
We offer:
- Comfortable office in B2 building (Balkanska, 2)
- Full time employment contract (ugovor na neodredjeno vreme)
- Challenging projects with global customers
- Business trip to Russia (Kazan) for 3 weeks
- Professional education and certification
- Professional international team
Deadline for applications: 26.04.2017.