TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of exceptional customer experience in all our countries of operations.
We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.
For our IT Team in Belgrade we have the following vacancy:
MICROSOFT SYSTEM ENGINEER
Place of Work: Airport city, New Belgrade
About the role:
As a Microsoft Systems Engineer, you will be responsible for the design, implementation and administration of the Microsoft Environments. High availability, security and scalability will be your main focuses. Among many other projects, your skills and experience will be needed for the deployment and management of a new distributed Microsoft Exchange and Skype for Business solution, which will be the main collaboration platform for 500+ colleagues across the world.
You will also have the opportunity to learn and work on other technologies such as Linux, Web Applications, SQL/NoSQL Databases, VMware, Puppet, Cisco, Juniper etc...
Responsibilities of the Microsoft System Engineer will be as follows:
- Deploy, maintain and troubleshoot the company's Microsoft services
- Ensure high availability of critical IT services, delivering high reliability and performance in a fast-growing, international environment (100+ countries, 3 Data Centers)
- Ensure systems security to align with the company policy (ISO27001)
- Systems capacity planning
- Identify and resolve systems incidents
- Scheduled shift or on-call work if required
- Occasional missions abroad
Skills & Requirements:
- Bachelor’s or Master’s Degree in Computer Science or Microsoft certifications
- 3+ years experience in a systems administration
- “DevOps” mindset
- Strong knowledge of Microsoft products.
- Demonstrated experience working with Microsoft Exchange, Active directory servers.
- Knowledge of Microsoft Skype for Business and OWA is a big plus.
- Good scripting skills with PowerShell (any other language such as Python or Bash is a plus).
- Solid understanding of basic networking concepts is recommended.
- Knowledge of virtualization solutions (VMware ESXi) is recommended.
- Knowledge of monitoring solutions (Solarwinds) is a plus.
- Excellent documentation and communication abilities in English (verbal and written).
What we offer:
- Work in a multinational team with experienced and helpful colleagues
- Great international career opportunities
- Multicultural and remote Management
- Friendly, inspirational and creative work environment
If this challenge excites you and you feel you have what it takes to make it a success submit your CV today. Please, send the CV in ENGLISH electronically, until 31.05.2017.
Please note that only selected candidates will be contacted.
We would like to thank to all the candidates for their interest and applications