We are looking for:
Microsoft Systems Engineer
Location: Novi Sad
Overview
The Microsoft Systems Engineer is responsible for the installation, configuration, operation, and maintenance of Microsoft Windows-based technologies and Microsoft Active Directory across a multi-site, multi-national enterprise.
This individual participates in technical research and development to enable continuing innovation within the infrastructure and ensures that system hardware, operating systems, software, and related procedures adhere to organizational values, and supports technologies including Windows 2012R2, AD, PowerShell, SCCM, SCOM, SharePoint 2013, Exchange 2013, Qwest Active Roles, and Backup Exec 15. The role provides high level support for enterprise-wide initiatives, projects and service requests.
Key Job Responsibilities
- Manage Microsoft Windows infrastructure and tools across the Enterprise
- Responsible for daily technical operations and service request resolution
- Identify and mitigate issues that impede application service delivery
- Research improvements or shortfalls of existing applications and make suggestions
- Gather or relate technical requirements to/from non-technical people
- Be able to support and assist technical and non-technical customers
- Accountable for success of projects and duties assigned
- Investigate and report on new technologies and systems as requested
- Develop strategies to implement systems into the company’s Infrastructure
- Document all designs, systems and procedures
- Serve as escalation point for complex support issues
- Design, propose and build reliable business systems.
- Perform monitoring and preventative maintenance on application servers
- Troubleshooting advanced multi-application process issues
- Keep informed of company and departmental policies
- Other duties as assigned
Attendance Requirements
- This position is full time. Employee is expected to work 40 hours weekly
- Employee will be part of a 24/7 on-call roster
- Schedule will be determined by the supervisor. Employee is expected to follow the schedule
- Employee is to report to his or her supervisor if unable to attend work
Physical Requirements
- Ability to sit for long periods of time
- Ability to type for long periods of time
- Team Work & Communication
- Helps other team members with any issues they may encounter so as to maintain overall team effectiveness.
- Actively seeks to promote a healthy team environment so as to maintain and increase overall team morale and individual team members’ job satisfaction.
- Whenever needed, interacts and assists with members of other teams so as to contribute to the overall company culture.
- Carries out regular communication with other teams and departments so as to ensure that all team members are sufficiently aware of work being carried out by their colleagues and are up to speed on all projects.
Skills Required
- B.S. degree in Computer Science or 3-5 years’ experience in a global IT infrastructure environment
- MCSE Certification or significant progress towards certification is required
- Advanced knowledge and experience with Windows 2012 R2, AD, SCCM, SCOM, SharePoint 2013, Exchange 2013, Qwest Active Roles, Backup Exec 15
- PowerShell scripting experience
- Strong grasp of network design and security
- Experience with ITIL or ITSM processes
- High degree of professionalism
- Demonstrated excellent interpersonal skills
- Ability to interface effectively with all levels of employees and management
- Ability to stay focused to ensure that projects are completed accurately and on time
- Demonstrated excellent organizational skills
- Ability to prioritize and complete multiple interdepartmental tasks in a timely fashion.
- Excellent verbal and written communication skills
What we offer:
- Highly talented, professional and friendly team
- The ability to use cutting edge technologies
- Possibility for personal and professional growth
- Flexible working hours
- Colorful offices in Novi Sad
- Soft drinks, tea, coffee and fruit
- Social activities and very friendly working environment
- All benefits paid pursuant to relevant Serbian laws
- If you are interested in this position, please send a covering letter and CV in English!
Deadline for applications: 13.04.2017.