CipherWave, a Johannesburg based Cloud & Internet Service Provider is looking to hire a
Senior Infrastructure Engineer
to join their Technical team
As a Senior Infrastructure Engineer you will be responsible for the following. Supporting our Hyper-/VMWare infrastructure as well as the Storage Layer. Providing support for customers and acting as an escalation point for 1st and 2nd line support team. The Senior Infrastructure Engineer will form part of the 3rd Line support team and will be required from time to be available for standby.
KEY PERFORMANCE AREAS
- Handling support tickets for Infrastructure related problems
- Dealing with customers technical queries
- Assisting the project team on customer installations
KEY ROLES & RESPONSIBILITIES:
- Escalation point for 1st & 2nd line support team for infrastructure related queries
- Configuration, Installation & Monitoring/Reporting on all infrastructure
- Assisting with upskilling the junior support team
DESIRED SKILLS:
- In-depth understanding of the Storage Layer (SAN Storage)
- In-depth understanding of Backups/Replications. (Advantage Veeam/DPM)
- Physical and Virtual Network knowledge
- Understanding on how VOIP works
- 5+ years on Hyper-V, VMWare (Optionally) and Storage
- Understanding of VPN’s, Reverse Proxy, Load Balancers (Advantage)
- Knowledge of routing and switches
- Understanding of DNS
- ISP experience is a plus
- Understanding of Firewalls a plus
EXPERIENCE AND MINIMUM REQUIREMENTS
- 5-10 years Hyper-V/Storage experience
- Experience working in a support customer environment
REMUNERATION
Kindly ensure that a recruitment requisite form has been approved by MD/CEO and budget allocated accordingly for this position
Deadline for applications: 05.07.2017.