Welcome to SMG Swiss Marketplace Group
We are a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products.
A little bit about us to help ignite your imagination
SMG Swiss Marketplace Group came together following the merger of Scout24 Switzerland and TX Markets in 2021. A union which included some of Switzerland’s most well-known leading marketplaces.
Our exciting portfolio currently spans four business areas and includes Real Estate (immoscout24.ch, homegate.ch, ImmoStreet.ch, home.ch, Acheter-Louer.ch, Flatfox, Casasoft), Automotive (autoscout24.ch, motoscout24.ch), General Marketplaces (anibis.ch, tutti.ch, Ricardo.ch) and Finance and Insurance (financescout24.ch, Moneyland.ch).
At SMG Serbia, 140+ talents thrive in a fast-paced, collaborative environment, guided by our values: Better Together, Aim High, and Act Responsibly, shaping the future of digital marketplaces.
Job Description
Job Overview
We’re seeking a highly talented and motivated senior developer to join our ServiceNow team. As a key contributor to the implementation and enhancement of our ServiceNow platform, including Employee Center, you will have the opportunity to tackle technical challenges and collaborate closely with our IT service desk, human resources, and finance departments. This role involves mentoring our development team based in Switzerland.
Key Responsibilities
Together with our PM and ServiceNow developer colleagues in Switzerland, you’ll drive our ServiceNow environment to the next level. To thrive in this role, you should be someone who takes initiative, drives projects forward, and excels at creative problem-solving. We value individuals who continually seek personal and professional growth and possess the ability to see the bigger picture.
ServiceNow Plattform & Architecture
- Requirement Analysis: Collaborate with the project team to gather and analyze complex business requirements, transforming them into scalable technical solutions on the ServiceNow Platform
- Design and Development: Design, develop, and maintain custom applications, modules, forms, workflows, and integrations within the ServiceNow Platform
- Advanced Configuration: Configure and customize core ServiceNow modules to meet enterprise-wide business needs
Employee Center & Digital Employee Experience
- Employee Center Design & Enablement: Design, configure, and enhance ServiceNow Employee Center, including pages, widgets, content structures, and topic-based navigation
- UX & Adoption: Enhance employee self-service experiences by aligning the Employee Center with HR, IT, and Finance processes, ensuring intuitive journeys and high adoption rates
- Portal Governance: Ensure consistency, performance, and maintainability across Employee Center configurations and extensions
Integration & Automation
- Integration: Design and maintain sophisticated integrations with other systems and third-party applications using REST, SOAP, MID Servers, and ServiceNow APIs
- Scripting and Automation: Create and optimize client-side and server-side JavaScript to automate complex processes and enhance both platform and Employee Center user experience
Reporting, Security & Operations
- Reporting and Dashboards: Develop advanced reports, dashboards, and visualizations to track platform usage, performance, and service adoption
- Security: Implement and maintain advanced ServiceNow security best practices, including roles, ACLs, data separation, and encryption
- Documentation: Maintain clear technical documentation covering Platform, Employee Center configurations, and custom developments
- Testing: Perform unit, system, and user acceptance testing to ensure reliability and quality
- Upgrades and Maintenance: Promote update sets, manage upgrades, patches, and enhancements, and troubleshoot complex production issues
- Mentorship: Provide guidance and mentorship to our junior developers and contribute to the growth and development of the ServiceNow team
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or proven software development experience
ServiceNow certification(s), such as Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist, is a plus
- Extensive experience in JavaScript, HTML, CSS, and related web technologies
- Deep knowledge of web services, REST APIs, SOAP, and integration patterns
- Strong problem-solving skills and the ability to work self-organized and independently
- Advanced problem-solving skills
- You are reliable, trustworthy, and a team player
- Excellent English communication and interpersonal skills
Experience
- 4+ years of experience in developing and configuring advanced ServiceNow solutions, or similar
- Proven experience in advanced ServiceNow development or similar complex process automation (such as Salesforce)
- Strong understanding of IT- Service Management (ITSM) and broader enterprise service management practices
Additional information
Benefits you'll love
- Be a part of well established Swiss-based subsidiary in Belgrade
- We value work-life balance and employee happiness. That’s why we grant you hybrid work environment, and 25 vacation days per year, with the option to buy another 10 days in an unbureaucratic process. You get 5 fully paid sick days per year, and another 5 days for special occasions
- Lots of team activities and perks
- LinkedIn Learning
- Great equipment, competitive salary and a variety of fringe benefits like a gym membership and discounts at local stores
- International team and working environment of talented and fun people
- Stimulating work experience that will allow you to grow both professionally and personally
- Yearly budget for your personal development
- Apply now with your CV and an introduction letter in English. Feel free to send us any additional documents you think we should read to understand that you are the perfect fit.
Disclaimer
SMG Swiss Marketplace Group primarily engages directly with candidates. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we have specifically requested their assistance for particular roles. Any submissions made without a prior request from our Talent Acquisition team will not be acknowledged or considered. We appreciate the understanding and cooperation of recruitment agencies in respecting this policy.
#LI-Hybrid
