Job listing has expired.

Software Support Specialist

WEBCentric d.o.o.

Beograd
Intermediate
28.11.2020.

We are looking to hire new colleagues who would join our Price2Spy Customer Relations Team.

Responsibilities:

  • Everyday communication with B2B clients in English (mostly emails, but also online meetings, and occasionally phone calls and live chat) , answering potential questions that clients might ask, explaining the functionality of Price2Spy service
  • Providing clients with additional account-related services and support (account setup preparation, troubleshooting, preparing commercial offers and so on...)
  • Intensive interaction and communication with other teams, internal process control (forwarding potential issues and progress updates from clients to operations team and vice versa, reporting potential bugs etc.)
  • Advising best solutions/preparing commercial offers to trial clients as part our sales process
  • Responding and reacting to the issues reported by clients
  • Working in a fast-paced environment of young professionals

Requirements:

  • A Bachelor’s Degree – preferably in the Humanities
  • Fluent verbal and written communication in English – mandatory
  • Fluency in German, Italian, Portuguese, Spanish or Arabic is a plus
  • Experience working in a SaaS environment is a strong plus
  • Great organizational and presentation skills
  • Ability to handle various tasks in dynamic surroundings - multitasking
  • Being diligent and detail-oriented
  • Being a quick learner – fast thinking and acting
  • Ability to work efficiently under pressure
  • Ability to prioritize activities in a self-motivated manner in work overload situations
  • Excellent computer skills

We offer:

  • Compensation according to market standards, with potential growth, according to performance / results
  • Nice and friendly atmosphere in a young and dynamic team of professionals
  • Working with respectable B2B clients/companies worldwide
  • Chance to improve and expand your knowledge
  • Free parking
  • Conventions and conferences in and out of country
  • Employee gatherings and team building activities

We are looking for communicative and enthusiastic candidates who are capable of working as a part of our growing team, as well as work independently on individual projects.

We are offering a flexible, comfortable and relaxed working environment, salary in accordance to market conditions and other benefits as well.

Job listing has expired.

Upoznaj kompaniju WEBCentric d.o.o.

  • WEBCentric je softverska kompanija koja neguje tradiciju uspeha od 2005. godine.

    Počeli su 2005. kao mala firma sa jednim jedinim klijentom, a danas imaju sopstveni softverski proizvod - Price2Spy koji koristi oko 500 klijenata širom sveta. Ova moćna alatka pomaže internet trgovcima da prate da li su njihove cene suviše niske ili visoke u odnosu na konkurente na tržištu, analiziraju dobijene podatke i zatim optimizuju svoju cenovnu strategiju, sve u cilju povećanja profita ili prodaje (u zavisnosti od strategije na tržištu).

    WEBCentric čini 45 stalno zaposlenih, kao i mreža povremenih/spoljnih saradnika, koji zajedno rade na razvoju Price2Spy-a. Ono što ih razlikuje od mnogih drugih IT firmi na srpskom tržistu je da:

    - Oni sami osmišljavaju svoj softverski proizvod (ne dobijaju gotove zahteve);

    - Sami diskutuju o idejama za implementaciju;

    - Pošto ne rade za klijente, već na sopstvenom proizvodu, kvalitet rešenja im je ispred rokova.


    Pogledaj profil kompanije
  • Prosečna ocena
    3.3
    na osnovu 13 recenzija
    Mogućnost napredovanja
    3.3
    Beneficije
    2.9
    Balans između karijere i privatnog života
    3.5
    Utisak o radu u kompaniji na poziciji Developer
    Najnoviji utisak

    Pozitivna iskustva o kompaniji:

    - Opuštena atmosfera - Sopstveni proizvod - Kolegijalnost i pomoć kolega na svakom koraku napredovanja

    Zamerke kompaniji:

  • Pozicija
    Prosečna neto zarada
    Min Max

    IT Technician
    1 plata
    550 EUR / mesečno
    550 550

    Software Developer
    1 plata
    600 EUR / mesečno
    600 600

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