TeleSign is a communications platform-as-a-service (CPaaS) company, founded on security.
Trusted by the world’s leading websites and mobile applications, our suite of easy-to-integrate APIs and SDKs uniquely combines data intelligence with messaging communications to enable businesses to more effectively engage customers, keep accounts secure and prevent fraud.
We are looking to hire a team leader for the Network Operations Systems Administration (SA) team who will provide technical leadership and support within the TeleSIgn Operations for the TeleSign Linux infrastructure.
The TeleSign Operations team and SA environment includes staff in Marina del Rey, CA, and Belgrade Serbia, The SA team members must be detailed oriented, demonstrate good risk management based decision making including bringing innovative, reliable solutions to challenges and problems alike. Successful candidates will possess strong Linux technical skills, and proven Devops experience. Candidates must be self-motivate drive to research assigned tasks and issues working independently or in a team environment as needed. The role includes on-call responsibilities which are limited by the global nature of the Operations and SA team.
Systems Administration Team Lead
Position in Belgrade
Essential Functions
- Work with Operations & Engineering management to insure work is delegated to team members to meet critical priorities, and address problems in a timely and high quality fashion.
- When requested, provide objectives, performance & training needs feedback to Operations management for team members.
- Participate in Operations planning meetings, recurring operational and change review board meetings.
- Build, implement and maintain the virtual machines using Devops tools, process and procedures.
- Act as a point of contact for the Systems Administration team for other organizations when needed.
- Provide systems administration support for production and testing environments. This includes troubleshooting and improving existing infrastructure and processes.
- Insure TeleSign’s availability SLAs are met through highly available and redundant infrastructure.
- Using Atalassian JIRA ticketing system provide regular status updates on assigned projects and tickets.
- Provide technical support to other Engineering & Client Services and other organizations as needed.
- Use available performance tools to monitor, manage and track system performance to insure customer satisfaction and provide data in support of customer queries and feed to performance and capacity planning.
- Work with TeleSign security team to maintain the security and integrity of the network and systems.
Essential Requirements
- 5+ years designing, analyzing, troubleshooting, and resolving issues with LAMP based servers in a multi-tiered application architecture, especially service-oriented architecture requiring 24 x 7 availability.
- 3 - 5+ years’ experience with DEVOPs configuration tools (Puppet, Ansible, Chef, Terraform).
- 3 - 5+ years in supporting systems using several of the following:
- Virtualized environments (VMWare, AWS, Rackspace)
- Linux based DBs, Search Engines (MYSQL, ElasticSearch, Cassandra).
- Networked Storage (EMC, Netapp, Synology).
- Understanding of REST, VLANs, IPSec, and load balancing is required.
- Ability to work independently, as well as with others, depending on scope of assignments.
- Participate in on-call rotation fronted by 24x7 support organization
- Capable of multitasking, prioritize multiple assignments.
- Perform technical research independently or as a member of a cross functional team.
- Ability to speak and write clear English in order to facilitate clear, unambiguous communications.
- Bachelor’s degree in Computer Science or equivalent work experience.
Preferred Qualifications
- Experience with tools VMware VSphere, EMC VNX Unisphere, VEEAM.
- Familiarity with Nginx, Icinga, Thruk, Django, Python, Redis, RabbitMQ, Celery, Logstash, Kibana, Windows, Asterisk PBX, SIP and/or SMPP protocols.
We are offering
- Good compensation - Competitive € salary plus benefits package.
- Development opportunities.
- Challenging but also a friendly working environment.
- And much, much more...
Join our team, send your application in English language electronically.
Only short listed candidates will be contacted.
All applications will be handled with absolute confidentiality.
Deadline for applications: 05.01.2019.