We believe that successful people form the stable foundation of every successful company.
Our name is a symbol of the quality and respect of our clients and associates.
Our priority is top quality service that is trusted by more than half a million clients in Serbia.
We are UNIQA Insurance.
We invite you to join us on the position:
TEAM LEAD, IT SERVICES MANAGEMENT
You will:
◼ Organize and coordinate the work of the IT services management team ◼ Continuously monitor, analyze, and propose measures in order to optimize the use of information system and achieve reliable and continuous operations in line with predefined SLAs, and best practices ◼ Lead projects and participate in projects ◼ Define and continuously improve SLAs and KPIs based on clients’ requests and build team’s competencies and capabilities to enable them ◼ Plan, manage and control the organizational unit’s budget ◼ Follow new technologies and standards and propose their implementation ◼ Create IT relevant documentation (procedures, instructions, standards) ◼ Evaluates the company’s hardware and software needs ◼ Take care of the use and control of licensed software ◼ Cooperate with external companies in charge of security standards control as well as IT audits ◼ Work on the conceptual solution and implementation of backup and disaster recovery plans ◼ Take care of the security, rational and stable use of the network ◼ Participate in planning of development strategy, implementation, and administration of IT infrastructure (network and communication services, SAN infrastructure, virtual environment)
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We are looking for a talented and dedicated person with Bachelor or master’s degree in Electrical Engineering, Computer Sciences, Organizational Science, with major in computer science, or other related field.
We expect:
◼ 5+ years of relevant work experience with similar responsibilities preferably within Financial Institutions ◼ Experience and knowledge of Windows Server Maintenance, AD, GP, VMware, and storage technology ◼ Good knowledge of network infrastructure ◼ Good knowledge of MS SQL ◼ Excellent communication and analytical skills ◼ Excellent team management skills ◼ Excellent knowledge of English language is must ◼ Certificates confirming IT competences is considered as an advantage ◼ Experience in the Insurance industry is considered as an advantage
We are offering:
◼ Development opportunities and career progress ◼ Working in a dynamic, challenging, and friendly environment ◼ Continuous professional advancement.
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If you are interested in developing your experience and knowledge, you can send your CV and motivation letter.
With respect to all applications, please note that only short-listed candidates will be contacted.
By applying for the vacancy, you agree that your personal data may be processed for recruitment and selection purposes for the said position.