Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Technical Writer who is ready to join us in creating a #CyberFit future and protecting the digital world!
Acronis is looking for professionals in API documentation to join Acronis Cyber Platform. Acronis Cyber Platform provides deep integration capabilities. Independent software vendors (ISV) can integrate their products with Acronis Cyber Platform or build completely new product utilizing powerful capabilities provided by Acronis Cyber Platform.
To ensure smooth partners experience, Acronis needs to develop a clear, well-defined, coherent, and reliable documentation that would meet the key needs of any ISV or system integrator. We are looking for people who value the melody of structured, detailed, but still readable technical writing and who understand developers needs.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
- Write developer’s guides for https://developer.acronis.com/doc, connected to auto-generated API reference and code snippets
- Write Python code snippets demonstrating the described behavior
- Update existing developer documentation to reflect changes in product functionality
- Contribute to Acronis developer’s community
- Suggest improvements and contribute to the development of the SDK documentation platform of the Company, including its connection to RAML, API reference, and auto-uploading to the website
- Communicate with the development team in case of undocumented or poorly documented functions, share feedback to improve the quality of the API reference
- Assume ownership and manage API documentation projects
- Lead junior API writers on the team
- Participate in peer reviews of API guides and references. Create other documentation for enterprise-level software products (best practices, security guides, and so on).
WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)
- Experience in documenting APIs or intensive working with some public REST APIs
- Good knowledge of Python
- Good knowledge of HTTP and OAuth 2.0
- Experience with Git, Jira, and Confluence
- Capable to work independently in a fast moving environment
- Ability to prioritize tasks and to quickly switch context when needed
- Result-oriented individual
- A diploma in engineering, preferably IT or Computer Sciences
- Upper Intermediate or higher level of knowledge of the English language
Desired:
- Knowledge of reStructuredText or Markdown is considered a strong plus
- Knowledge of RAML, Sphinx, Jenkins is considered a strong plus
- Knowledge of HTML and CSS is a plus
- Experience with Postman or other API clients is a plus
- Knowledge of PowerShell, C#, PHP, GO, Java, or other scripting or programming language is considered a plus
- MS SQL, MS Exchange, virtualization platforms (VMware, Hyper-V, RHEV, Citrix), Active Directory
- Experience with bash
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Please submit your resume and application in English
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.