Who we are?
Shared Mobility doo is a software company based in Niš.
Founded in 2020, our culture is a little unique because we’re a start-up backed by the largest automotive brand in the world – Toyota. We’re a diverse yet driven group of people of all ages and origins, cultures, and ideals.
As a part of Toyota, we are building a mobile and web app for car-sharing the KINTO platform.
KINTO’s origins lie in the word Kinto-un – Japanese for ‘flying nimbus’ – a service that quickly appears and, no matter where you are or what time it is, takes you wherever you wish to go.
KINTO offers a seamless experience of different modes of transport and payments, from car-sharing to flexible car subscriptions, for all needs and all abilities in one inclusive solution.
Our Vision - To be the preferred service provider for each mobility need by providing one-stop-shop mobility solutions to all our customers
Who are we looking for?
We are looking for experienced UX Researcher. They will be expected to work closely with product owners and UX designers to prototype, test and help the business learn what the best solutions are, based on well-defined hypothesis. They help to ensure the team are building the right solution to the right problem.
Key responsibilities
- Planning user research for whole products, new features, and iterations
- Recruiting subjects via directly and via Hello PingPong platform
- Running research collaboratively with the design team and junior researcher
- Analyse and present research results and recommendations to senior stakeholders internal and external
- Work collaboratively with designers to provide solutions
- Primary focus would be on mobile based mobility applications
- Mentoring and working collaboratively with the junior UX researcher
Skills and Experience
Essential
- A solid portfolio that includes case studies demonstrating research carried out, solutions proposed and the impact of the research on the product and the business
- Ability to design new user flows and prototypes for testing and presenting to key stakeholders
- Experience working in an Agile team environment
- Experience collecting and integrating feedback from across the business from senior stakeholders to junior developers
- Experience working with Figma, Sketch, or Adobe XD for prototyping and user flows
Desirable
- Experience in the transport and mobility space
- Proven impact of research on the quality of the product (mobile application)
- Understanding of the constraints of technical solutions in the mobile and web applications environments
- Experience with Hello PingPong or a similar user testing platform
Key Education/Qualifications relevant for job role
- 5+ years of experience researching for mobile and platforms, across a range of projects and industries
- Firm understanding of UX design research principles, methodologies
Ideal Personal Attributes
- Self-starter, driven to achieve the best solutions from a user and business perspective
- Great communicator, and a team-player
- Open to adapting and implementing new ideas and approaches to research
- A keen eye for innovation in the space, new technologies and continuous improvement
What we offer?
- Full-time contract.
- Pay in the top 5%. We pay in the top 5% of tech companies for tech roles in Serbia.
- Professional development. Twice a year (May and October) you will receive a detailed performance review from your team lead with clear instructions on how to grow further.
- Flexible hours. You are free to set your own working hours, if they allow for good collaboration with your teammates.
- Remote-friendly workspace. Shared Mobility is a remote-friendly company, and most of our team works from home. Once you’re fully onboarded, you will be able to choose whether you come to the office or work from the comfort of your home.
- Private health insurance.
- Private retirement plan.
- Team buildings and other team socializing events.