QA & Customer Success Manager
Novi Sad
Rowers is a platform for sports teams to organise their teams, communicate internally and manage their training and performance data.
We are looking for a QA & Customer Success manager to join our team based in Novi Sad, Serbia. Rowers is used all around the world from ordinary athletes to Olympic athletes aiming to win medals at the next games. We are proud to be supporting these athletes and their coaches in improving how they train.
We love agile development and hope you do too. We work to a 2 weekly sprint schedule with releases every 4 weeks. We are always looking for team members to help us improve the way we operate.
Your responsibilities:
- Shadow one of our senior Testers and Analysts to gain the relevant skills and experience
- Plan and carry out functional, integration and end-to-end testing of desktop, mobile, and tablet
- Raise issues using JIRA as our defect-tracking tool.
- Write test plans and execute manual integration, regression, and browser compatibility tests.
- Monitor site and commercial analytics data before, during and after releases to ensure the release provides anticipated benefits
- Interpret data, analyse results using statistical techniques and provide recommendations to the development team on a daily basis
- Helping customers solve issues
Required skills:
- Excellent English writing skills
- Degree educated in either Computer Science, Maths or Physics
- Bright and passionate about technology
- Excellent communication skills and an outstanding attention to detail
- The ability to recognise and resolve problems quickly and efficiently
- Degree in Computer Science/Engineering or equivalent experience
- Basic skills such as HTML, XML, SQL
- Basic knowledge of any Programming language
What we offer:
- Full-time employment with flexible work hours.
- Competitive salary.
- Interesting and challenging projects.
- Friendly and pleasant working environment.
- Flat hierarchies and short decision paths.
- Sport activities, full fridge of drinks and fresh fruits and an office packed with positive energy.
If you are interested in this position and you have the required qualifications, please send your CV and covering letter in your application. All applications in Serbian will be rejected.
Deadline for applications: 23.06.2019.