Act as a subject matter expert in SAP Sales and Service Cloud, advising stakeholders on best practices, business process optimization, and system capabilities
Analyze business requirements and translate them into functional designs and configuration in SAP Sales and Service Cloud
Support the creation and enhancement of demo environments and process blueprints that highlight the capabilities of the SAP Sales and Service Cloud
Collaborate closely with Presales, Product, Partners, and Go-To Market teams to understand end-to-end demo requirements and tailor content to their needs
Provide input on integration scenarios with S/4HANA and other SAP CX components, supporting business alignment across platforms
Stay current with SAP product innovations, particularly within the Sales and Service Cloud portfolio, and advise on their business implications
Support the packaging of industry or use-case-specific content to accelerate customer adoption and value realization
Be on the cutting edge of the latest SAP technologies and solutions