Technical Writer

NaviPartner is a Danish IT company which offers vertical POS and e-commerce solutions for retail businesses, museums, and attractions for customers all over the world. We provide and host an omnichannel solution built on Microsoft Dynamics 365 Business Central. With 150 employees located in 9 countries, we operate from our head offices in Denmark, Serbia and Mauritius. 40% of our employees work remotely.

WHAT WE OFFER

Within a team of skilled and supportive colleagues, your technical expertise and strong language skills will be put to meaningful use. You will play a key role in making our complex solutions clear and accessible. You will collaborate closely with the development teams to ensure that all technical documentation is not only accurate and up-to-date but also easy for any developer to understand and build upon. Your contributions will be central to creating a shared knowledge base that enables seamless collaboration across teams.

• Full ownership of technical documentation across multiple development teams.
• Be the bridge between developers and end-users, translating complex tech into clear, actionable content
• Work with cutting-edge solutions, including: POS (Point of Sale), Mobile POS for tablets and phones, Self-service kiosks and Hospitality and retail systems
• Flexibility to work remotely, while still being a valued, integrated part of our team 

WHAT WE EXPECT

• Passion for technologies and industry trends
• Strong self-discipline and ability to meet deadlines
• 3+ years of professional experience (skill and capability are more important than exact years)
• Technical background enabling participation in technical discussions and understanding of documentation needs
• Proven experience as a technical writer, with the ability to simplify and clearly document technical content
• Ability to grasp core concepts and communicate them clearly and consistently across teams
• Excellent communication skills
• Relevant academic degree(s) and/or certification(s) in software engineering
• Strong written and verbal communication skills in English
• Ability to work independently as well as collaboratively in a team environment

NICE TO HAVE

• Basic understanding of retail businesses and their needs
• Basic understanding of any ERP system

WHO WE ARE

• We consist, among others, of software engineers, functional consultants, project managers, hardware technicians, supporters, and key account managers.
• We specialize in developing, delivering, and supporting business solutions for retail and attractions.
• We continuously work on further developing and quality assuring our solutions so that we can meet the requirements and expectations of our customers.
• We not only wish to be conceived as an IT provider. We strive to be our customers’ sparring partner in business development.
• We have a vision to maintain an environment that allows space and freedom for competent and committed employees.

RECRUITMENT PROCESS

The recruitment process will require you to:

• Meet the Chief Human Resource Officer to align on objectives and expectations
• Meet one of our Senior Software Engineers for a talk to assess the technical fit

NaviPartner is not looking for contractors, agents, offshore, etc. but motivated and gifted candidates willing to take part in our journey as a team member, colleague, and dedicated professional.