We are an international proxy server provider with a distributed team worldwide. Our products include proxy-based solutions (alternative IP addresses) in a wide range of B2B and B2C areas: e-commerce, gaming, and streaming services, search engines, social networks, and ticket booking services.
We help companies from the following industries automate data collection for value proposition creation and marketing programs: recruiting, real estate, SaaS services, reputation services and pricing monitoring, local SEO, and lead generation.
The main advantage of our company is the well-established technical support system for our clients. Each client is accompanied by an account manager to address all questions related to the real-time use and configuration of proxy servers.
Responsibilities:
- Communication and relationship management with existing clients in English (invoicing, upselling, technical support, initial diagnostics, coordination with the technical department and sales department).
- Communication with inbound leads on Intercom (messaging platform), objection handling, negotiation, deal closure.
Requirements:
- IT industry experience of at least 2 years (preference will be given to candidates with experience).
- Proficiency in English at an upper-intermediate level or higher.
- Interest in IT technologies, startups, and the internet.
- Attention to detail, independence, and diligence.
- Curiosity, willingness to learn and explore new things.
- Politeness, the ability to calmly and respectfully advocate for your position.
- There will be a lot of work with numbers, tests, and searching for information on the internet.
- Technical background and experience in online projects.
