Our obsession from day one has been and is to see the unseen.

Processes are making or breaking businesses at this very moment. The challenge is to know where, when, how and by how much.

Everseen solves this with its proprietary seenic.ai platform which can see processes in realtime and enables process shaping by influencing human behavior to achieve optimal performance.

The technology is a combination of advanced machine learning and computer vision techniques driving the Human Centric AI automation. Our solutions are used by 5 of the World’s top 10 retailers to decrease errors during checkout in real time.

The company is headquartered in Ireland and it has established an AI Research and Development Center of Excellence in Belgrade.

Job brief

The Business Analyst provides strategic business analysis services to business partners. The focus of this position is to work closely with the business units to gain in-depth understanding of customer's business strategy, processes, services, roadmap and the context in which the business operates. This role will be key to understanding the documenting capabilities needed to address business challenges.

The Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions that affect team members and providers at the market level.

Responsibilities:

Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices
Support and align efforts to meet customer and business needs
Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, technical staff)
Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or reengineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
Provide and support the implementation of business solutions by identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities
Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
Elicit and clearly document business and systems requirements
Assess business process and system inefficiencies
Demonstrated fluency in business processes and process differentiation
Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
Understand and negotiate needs and expectations of multiple stakeholders
Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementations
Create and maintain project by developing project plans and specifications, monitoring milestone completion.
Meet with project team regularly to review project deliverables

Requirements:

Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
Must have experience writing software and hardware documentation
Understanding of technical documentation within IT industry
Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
Strong ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
Understanding of Indices, fundamentals and analytical data, returns level data etc.
Data analysis – Must have proficiency with Microsoft Office, Microsoft Visio, Lucidchart, Mermaid and other process modeling tools
Fluency with Business Requirements Documents, Technical Specifications Documents, Software Requirements Documents, UML Diagrams, SWOT Analysis, User Interface Analysis, Process Flow Diagrams.