Business Development Manager

Objective

The goals are to generate new business, turn leads into customers, close deals, ensure customer success once the project is launched, and develop and maintain business relations with partners.

KPI

• Maintain current benchmarks of conversion rates of leads

• Reach targets for closing deals per quarter

• Reach targets for generating leads from the partnership channel

Areas of Responsibility

• Generate revenue and meet yearly targets

• Sell AI/ML solutions to target regions

• Achieve sales pipeline conversion targets

• Work collaboratively with the pre-sales team and manage the pre-sales process to win more deals

• Collaborate with the pre-sales team, manage the pre-sales process, and win more deals

• Take accountability over the existing won deals and grow accounts

• Collaborate with the Chief Delivery Officer & Partner to secure client success for won deals by effectively managing the customer care process, and addressing all commercial and legal feedback provided by the customer.

• Follow the Business Development Handbook for the best results and client experience

• Suggest process updates to reach the best possible results

• Execute tasks related to business development

• Suggest process updates to achieve optimal results

• Look for new ways of business development and sales channels

• Contribute to the partnership channel development

• Grow and maintain relationships with strategic partners (ex. AWS Singapore)

• Use a set of tools and frameworks to ensure the best outcomes

• Attend relevant seminars, conferences, and events

Skills

• Fluent in written and spoken English, Russian, Ukrainian, Spanish (intermediate+)

• Excellent communication, presentation, and negotiation skills

• Strong collaboration and management skills

• The ability to strategically contribute and manage in a cross-functional team environment with excellent organizational, interpersonal written, and verbal communication skills

• Result-driven & client-centric approach

• Well-developed planning and organizing skills

• Experience in working with clients from Europe, the USA, and ASEAN markets

• Experience in Enterprise sales

• Experience in partnership development

Knowledge

• Completed training in B2B sales

• Understanding of IT market, processes, and delivery SDLC

• Knowledge of AI fundamentals

Experience

• Experience in B2B sales to the USA, European, and ASEAN markets

• Experience in customer care and account management

• Experience working in AI / ML domain

• Experience with the development of partnerships

• Experience working with marketing, operations, and finance on best practices for measuring modern revenue marketing including OKRs, targets, and attribution