Business Operations Manager

TelQ Telecom

Beograd | Hibrid

online intervju

Beograd: Bulevar Mihajla Pupina 6

24.11.2024.

intermediate senior

What we do:

TelQ Telecom is a worldwide provider of SMS quality assurance services. As a cloud-based SaaS telecom platform, we are enabling customers all over the world to check and improve the quality of their telecom communication channels.

We collaborate with leading worldwide SMS service providers, as well as some major mobile network operators in Europe and Asia. We provide testing coverage for over 1400 networks worldwide, covering over 180 countries.

Our team:

Founded in 2016, our team counts about 20 people from 11 different countries. Despite being small in size, our services are the first choice for the biggest players in our industry.
Our customers often praise us for having the best UI and for being the most reliable and innovative solution in the market.

Our two main offices are located in Hamburg and Belgrade.

TelQ- We got you covered!

About this role:

We are seeking a highly skilled and motivated Business Operations Manager to join our team. The ideal candidate will be responsible for ensuring processes run efficiently and supporting strategic initiatives to drive business growth. This role requires a creative, proactive, solution-oriented individual with exceptional communication abilities. Knowledge of the SMS or telecommunications industry is a plus.

Key responsibilities:

Oversee and support daily business operations to ensure processes run smoothly and efficiently across the company.
Identify areas for operational improvement and implement creative solutions to enhance productivity and reduce costs.
Work closely with different teams to facilitate communication, resolve operational issues, and align objectives.
Manage and contribute to the development of tools, information, and processes that support daily business activities.
Stay updated on industry trends and apply insights to support business growth and improve operational effectiveness.

Qualifications & Skills:

3-5 years of experience in operations, project management, or a related field, preferably in a fast-paced environment
Proven experience in the IT industry with a strong grasp of technology fundamentals
Fluent in spoken and written English
Strong problem-solving skills and the ability to think creatively and strategically
Excellent communication and interpersonal skills
Solution-oriented mindset with a proactive approach to overcoming challenges
Detail-oriented with a focus on process optimization
Experience in the SMS or telecommunications industry is an advantage

Why you should work with us:

Start-up environment in combination with financial stability and a real opportunity to grow a successful SaaS platform
Competitive salary & great benefits.
Ability to make a significant impact. We are a relatively small company and all of your actions will have a significant impact on the whole team.
Great company culture. We are a small, friendly team that likes to take good care of each other and grow together.

Benefits & Perks:

A competitive compensation package.
Paid courses and certification to advance your skills.
Private health insurance for you and your family.
Fully covered medical leave.
25+ vacation days.
Flexibility in working hours and remote working.
Top-notch company equipment.

Do you want to become a part of this story and help us bring transparency to the SMS industry?

If you are hungry for growth and are looking to make an impact, join our team as we continue to expand.

Note: Only short-listed candidates will be contacted.