Business Process & IT Integration Lead

Who are we?

PWO group is a global company in the mobility industry, that takes the lead in shaping the environmentally friendly mobility of the future through innovations and is entirely independent of combustion engines. With our expertise in climate friendly light weight construction, we are technology leaders and combine economic efficiency with sustainability. We develop and produce sophisticated metal components and complex subsystems at the frontiers of what is technologically possible.

Our corporate strategy is summed up by the slogan PEOPLE. PLANET. PROGRESS.

Job title: Business Process & IT Integration Lead (m/w/d)

Location: Čačak, Serbia

We are seeking a motivated Business Process & IT Integration Lead who will act as a bridge between Group business needs and the local factory business, together with IT technical team. The role focuses on Project & Program Management, ERP & MES, Requirement Engineering & GAP Analysis, Change Management, Master Data Management, and communication across all levels of the organization.

If you enjoy a dynamic automotive manufacturing environment, have the ability to translate business requirements into clear technical activities, and thrive in coordinating multidisciplinary teams, this is the right role for you.

The focus is not on development or infrastructure operations, but rather on managing projects, processes, and requirements, as well as actively shaping the digital transformation in the context of the site.

Job Description:

• Coordinate resources and activities between business and local plant IT: requirements gathering, backlog prioritization, deadlines and status tracking
• Create and maintain documentation: technical specifications, process diagrams, user communications, and manuals
• Risk management, obstacle identification, and proactive problem solving
• Prepare and present progress reports to management and business owners
• Daily collaboration with local IT to ensure requirements are correctly translated into tasks (tickets) without interrupting production

The desired candidate must possess knowledge in:

Project and Program Management

• Lead and manage site-specific IT projects
• Set up and manage project portfolios in coordination with Group IT
• Ensure adherence to budget, timeline, and quality standards

Requirement Engineering & GAP Analysis

• Identify, analyze, and document requirements
• Conduct GAP analyses between local needs and global IT standards
• Coordinate implementation with central IT

Change Management & Communication

• Actively support change processes
• Communicate with stakeholders at all levels
• Support training and rollout activities, make training plans, and minimize production disruptions

Master Data Management & Process Governance

• Ensure data quality
• Establish MDM processes
• Support migration and harmonization efforts

Basic Understanding of IT and OT Infrastructure

• Collaborate with technicians and service providers
• Understand production-related IT/OT systems
• Ensure compliance with central guidelines

Qualifications and Requirements

Professional Qualifications

• Degree in a relevant field
• 3–5 years of professional experience in a manufacturing environment
• Experience in project management
• Experience with SAP and MES
• Knowledge of BPMN, etc.
• Experience in matrix organizations

Basic IT Knowledge

• Understanding of IT/OT systems
• Basic knowledge of networks, cloud/on-premise environments
• Familiarity with M365
• Basic project management (ITIL or agile frameworks like Scrum/Kanban; not mandatory but a plus)
• Understanding of IT infrastructure and software requirements (ticketing systems, ITSM, ERP/BP interactions)
• Organizational and time-management skills, proactivity, and ability to work under pressure
• CRM/ERP integrations and understanding of production business processes

Personal Competencies

• Strong communication and facilitation skills
• Structured working style
• Self-responsibility and commitment to quality
• Intercultural competence and willingness to travel

What we offer:

• 25+ days of annual leave
• Work in an international team
• A competitive financial package