As a leading expert for Digital Platform Building and Customer Experience Innovation, NETCONOMY is shaping the digital leadership of its clients. We help brands to build flexible and scalable digital platforms, with top-notch technologies by SAP, Google Cloud and Microsoft Azure. NETCONOMY has 20 years of experience and employs close to 500 professionals across Europe. By introducing and driving innovation initiatives around customer experience, we support clients on the road of expanding their core business in the digital world.
Core IT Support Engineer (m/f/d)
Location: Belgrade
YOUR JOB
- You are our first point of contact and incident handler for internal IT Infrastructure related topics
- You are dispatching tickets to our Core IT system engineers in case you need more service or network expertise
- You are responsible for the client and hardware management
- You proactively support our Core IT system engineers in the field when its comes to user and group management for internal services (on premise + Cloud)
- You work closely together with our Core IT system engineers while they managing all sorts of Windows/Linux and Cloud Services
- You are preparing and continuously updating the IT documentation
YOUR SKILLS
- You have advanced knowledge when it comes to Client Systems (Windows + Apple)
- You are equipped with basic know-how of network management, Active directory and Linux OS
- You already acquired some practical insights in IT infrastructures and/or IT support
- Your way of working is characterized by a high degree of security awareness
- You have excellent problem-solving skills
- You have very good communication and collaboration skills
- You have excellent English skills
OUR OFFER
- Innovative and challenging work environment
- Dynamic and creative working atmosphere thanks to an international and positive team spirit
- Career development as well as continuous advancement of your skills and knowledge through our NETCADEMY
- Wide range of benefits and events (Online Quiz Night, Bake Night, Car Racing,...)
- Possibility to combine home office and office days according to your individual needs
