Customer Support Consultant (fluent German)

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 42 languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe ? Excited? Let's see what it takes.

What You Will Do:

• Always be up-to-date with the cutting-edge technology
• Apply the latest and greatest customer happiness practices
• Provide omni-channel support (via phone, email, chat, social media)
• Communicate with developers and other departments of various IT-companies
• Become a product expert and constantly grow

Requirements:

• Fluent German & advanced English
• Analytical & Research Skills
• Customer oriented and responsible attitude (customer service in your DNA)

Will be a great plus:

• Experience with CRM systems
• Technical background
• Experience with native speakers
• International exchange programs participation
• Customer service skills and experience

Benefits:

• Flexible Schedule
• Enjoy working remotely
• Competitive compensation
• Financial and professional growth
• Paid intensive training and trial period
• Great management with no bureaucracy
• Good bonuses for referring friends (referral program)

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 40+ languages.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

We're waiting for YOU!