Customer Support Specialist

The role of a Customer Support Specialist is to provide our customers with professional technical support via email, Skype and phone.

Location

• Paraćin
• Niš
• Remote

Requirements

• Excellent English skills – both written and verbal
• Knowledge of Internet technologies
• Computer skills and knowledge of MS Office applications
• Self-motivated, reliable and highly organized
• Team player with a positive attitude and willingness to learn
• Logical thinker
• Good communication and customer care skills
• Willingness to work in shifts

Considered a plus

• Fluency in other foreign languages would be advantageous
• Experience in SMS business will be considered an advantage but is not a necessity

At HORISEN we build a workplace that supports, inspires and encourages our people. We foster a work environment where people are motivated to give their best and feel good about what they do.

Work:

Dynamic work in a company with more than 20 years of experience in a future-oriented industry

Competence:

Opportunity to grow under the mentorship of colleagues with extensive experience and to make a personal contribution

Team:

A powerful mixture of highly experienced professionals and young team members who are motivated, open-minded and easy to cooperate with

Cooperation:

A supportive, non-toxic environment with a safe space to share your ideas and opinions

Workplace:

A modern working environment with everyday refreshments and a good mood

Salary:

A competitive salary with performance-related improvements and great development opportunities

Opportunity:

Chance to contribute to cutting-edge messaging technology development, expand knowledge and master your professional skills

Social benefits:

Private medical insurance including regular check-ups, access to private hospitals etc., for employees’ well-being and self-care