Customer Support and Installations Engineer

Job Description 

An exciting opportunity exists for a Technical Support Engineer to provide product/service information and resolve any emerging problems that our customers might face with accuracy and efficiency. You will be working on our advanced Wireless Battery Management system.

EMSYS Design LLC is a technology company headquartered in San Juan, Puerto Rico, with a customer support department in Novi Sad, Serbia.

You will be working with a small, fun team from one of our offices in Novi Sad. 

At EMSYS Design, you will: 

- Resolve customer issues by providing product and service information

- Respond to calls, and emails, and communicate with customers face to face. 

- Attract potential customers by answering product and service questions, suggesting information about other products and services. 

- Travel all around the World (USA, Canada, Philippines, England, Italy, etc.)  -Provide accurate, valid, and complete information by using the right methods/tools - Install equipment per customer requests 

Skills & Requirements 

- Excellent English language skills 

- Excellent Microsoft Office 

- Using iOS and Android applications 

- Willingness to travel 

- Interpersonal skills 

- College degree 

Knowledge of the following is a significant plus: 

- Experience with macOS, Linux/Ubuntu 

- Knowledge in electrical engineering 

What you can expect from us:

- A very competitive salary 

- Diverse tasks with a high degree of freedom 

- Exciting and motivating work environment 

- Challenging projects 

- Great amount of responsibility 

- Flexible working hours 

How to apply 

If interested in this opportunity, please apply by sending your resume electronically.