About us:
GreenState Development DOO, a subsidiary of GreenState AG based in Winterthur, Switzerland, is currently seeking a talented Client Advisor with fluency in French to join our team. Our company is committed to developing sustainable and innovative solutions for agriculture, and we are currently building the largest modular and vertical farm in Europe at the Rheinfalls in Neuhausen.
We are looking for a passionate and experienced candidate who is committed to making a positive impact on the world. You will have the opportunity to work on cutting-edge projects that will revolutionize the way we grow and consume food. If you are a creative problem-solver who thrives on delivering innovative solutions and values sustainability, innovation, and social responsibility, then we want you to be a part of our team as a Client Advisor.
This is a unique opportunity to join a team that is dedicated to creating sustainable and innovative solutions for agriculture while being a part of a company that values diversity and fosters a collaborative and inclusive work environment. If you're fluent in French and possess the skills and passion we're looking for, we encourage you to apply and help us make a positive impact on the world.
Responsibilities:
- Provide customers with accurate and up-to-date information about products and services.
- Provide expert advice and guidance to clients on investment strategies and opportunities.
- Handle customer inquiries via phone, email, and chat in a timely and professional manner.
- Collaborate with internal teams to provide exceptional service to clients and ensure their needs are met.
- Stay up to-date with industry trends and developments to provide clients with the latest insights and advice.
- Document all customer interactions in the company's system.
- Meet and exceed individual and team performance goals.
- Continuously improve knowledge of company products, services, and processes.
Your profile:
- Fluent in French and English (written and spoken).
- Previous experience in customer service or a call center role.
- Demonstrable experience in finance is a big advantage.
- Excellent communication and interpersonal skills, sales talent, and the ability to close deals.
- Pleasant, professional, and confident demeanor.
- Focused, disciplined, and consistent work approach.
- Strong problem-solving and analytical skills.
Nice to have:
- Experience in a similar role in the technology or telecommunications industry.
- Knowledge of additional languages.
- Passion for delivering exceptional customer service.
Our offer:
- Competitive salary based on experience and qualifications.
- Comprehensive training and ongoing support.
- Opportunity to Travel to Switzerland.
- Opportunity for growth and advancement within the company.
- Collaborative and inclusive team environment.
- An office in the heart of Novi Sad.
Thank you for considering our company for your next career move.
We are excited about the possibility of working together and can't wait to meet you.
Best of luck with your application!
