Full-Stack Engineer (Node.js + AWS)

About us

At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across all channels from a single platform.

If you're excited about AI and the intersection of human-to-machine communications, and want to be part of a team who is driving innovation and making a real impact, then come join us in pushing the boundaries of AI and CX.

Some of our values

• Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

• Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

• Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

• Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

• Raise the Bar: We're not just meeting standards, we're aiming for setting them.

• Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

• Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

• Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

What you'll be doing:

As a full-stack engineer, you will develop projects end to end. Ownership is yours - take over new and existing product features.

• You'll contribute with ideas and constructive feedback to the product's development from the roadmap all the way to architecture.

• You'll develop and collaborate closely with the Product team to slice and dice scope and deliver piece by piece.

• Building products: 90% of time by building new software products, or improve existing features.

• Mentorship: you have the ability to mentor and lead other members about 10% of time if you have an appetence for it.

• Problem-solving: you unblock yourself and other team members when they hit a roadblock.

Join the team if you:

• 4+ years engineering experience - ideally with NodeJS, Typescript & Express

• Are familiar with the AWS cloud system. (EKS, ECS, Fargate)

• Have experience working with Postgres

• Have experience with CI/CD (GitLab, Github, Jenkins or similar)

• You are product-focused and have the ability to build products by understanding the business and customers.

• You have the drive and focus to get challenging projects over the finish line while meeting deadlines.

• You love solving problems and writing elegant code.

• You are proud of your microservices architecture skills. But don't like to brag.

• You thrive in a fast-paced environment.

We're not aiming for expert levels in Node.js, but rather cross-language minded engineers that view and use stacks as problem-solving tools, not the solution.

Impress us even further:

• You have a high degree of technical knowledge around scaling systems.

• You have been in a startup from Seed to exit.

• You have experience working in remote teams.

Benefits