We are looking for someone ready to spawn company growth and optimize its overall efficiency. In our world, the Head of Delivery should guide our dedicated teams into the future of InsurTech. You will orchestrate a matrix organization composed of tech roles - data experts, business analysts, quality assurance professionals, and developers. Your role is crucial in leading our teams to deliver technological solutions that redefine industry standards.
OIP Robotics is transforming the US and UK InsurTech industry and our world is packed with complexity and diversity.
We develop our products and co-develop solutions with some of the biggest InsurTechs and insurance companies while bringing innovation to the insurance industry. We are looking for someone to join us in this quest!
Here’s what we’re looking for:
- You have experience managing technical, cross-functional R&D, and professional services teams (e.g., consulting, Data, Business Analysts and QA Engineers, project managers) and building related service practices
- You are experienced with software development lifecycle (SDLC), agile, etc.
- Proven experience in scaling and leading teams of 30+ people in a growing company
- You have strong client-facing experience and regularly meet clients
- You have outstanding organizational skills and excellent English written and communication skills
You’ll spend time on the following:
- Lead, mentor, and engage cross-functional services teams to achieve Objectives and Key Results (OKR)
- Expertly manage team topologies, understanding and optimizing the dynamics of capacity utilization
- Drive and scale a customer-centric organization, ensuring that our solutions meet and exceed client expectations.
- Act as an evangelist for Delivery, assisting sales with selling and serving as a sponsor for our strategic customers
- Own operational metrics, customer satisfaction, and service delivery
- Work with the CTO and CPO on setting the strategy for the transformational service delivery
What we offer:
Work-Life Balance
- Flexible working hours
- Hybrid work environment
- Remote Work Flexibility (Upon agreement, work from a location of your choice)
- Well-Being Program (Private Health Insurance with Mental Health Support)
- Team building and company events
Professional Growth and Rewards
- Development and learning programs to support career growth
- Access to online learning platforms
- Tenure Rewards
- Employee Stock Program
- Employee Support and Personal Perks
- Personal Benefits (Tenure and Position-Tailored Perks)
- Birthday and New Year gifts
- Treats and sponsored lunches
- Family Support (Newborn Welcoming Gift, Kids NY gifts, Family Day)
Paid Time Away
- Annual paid time off
- Life Events Leave (paternity, wedding, and bereavement)
- Care leave
Candidates are invited to apply with their updated CVs.
