Oglasi za posao Help Desk Specialist - French language
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Help Desk Specialist - French language

Trizma d.o.o.

Beograd

online intervju

18.08.2022.

Are you proud of your French language communication as well as problem-solving skills? Would you describe yourself as a tech-savvy person with the ability to absorb and retain information quickly? If so, you would be a perfect fit for our Help Desk Specialist position!

While providing quality technical support and presenting ideas in user-friendly language, your main duties would be:

  • Talking customers through basic problem-solving processes
  • Ensuring that customer faults are being worked in a manner that will result in the achievement of customer Service Level Agreement's and customer satisfaction
  • Troubleshooting undocumented problems
  • Allocating workload, assisting new employees and providing feedback for improvement
  • Understanding the end to end processes that underpin quality customer service
  • Conducting service audits

What we expect from you:

  • High school diploma
  • Fluency in speaking and writing of French language
  • Intermediate knowledge of English language
  • Advanced knowledge level of Windows OS
  • Ability to troubleshoot hardware and software issues
  • Technical degree in Computer science or higher level of IT knowledge is preferred
  • Experience in some of the following fields is preferred: General IT HW/SW installation and maintenance, MS OS installation, connection equipment and networking, web environment or similar
  • Analytical and problem-solving attitude
  • Exceptional customer service orientation and team spirit
  • Wilingness to work flexible shifts

What you will get from us:

  • Remote or hybrid model of work
  • Competitive and regular earnings
  • Opportunity to develop skills through paid training
  • Work in a large, international team
  • Advancement opportunities/Career development

There is no need for previous experience, as long as you are ready to learn and have fun during that process!

If you want to give yourself a try in the new role, apply and join us!

Only shortlisted candidates will be contacted. Good luck!

Upoznaj kompaniju Trizma

O Kompaniji Iskustva Poslovi Plate

Cilj nam je da svako od nas učestvuje u kreiranju okruženja u kome svako ima mogućnost da primeni svoja znanja, i još važnije, da stiče različite veštine i stručnost u onome što radi. Ovo nam je važno, jer se tako i mi razvijamo kao pojedinci, tako naš tim raste i sve to nam pomaže da pružamo bolju uslugu našim klijentima. Zato naš Tim za razvoj zaposlenih, kroz svakodnevni rad, pomaže kolegama da budu efikasniji i spremni za dalji razvoj i učenje.

Ako govorite i jezike kao što su: engleski, nemački, italijanski, španski, francuski, katalonski, holandski…i ako razumete koliko znači iskrena i profesionalna podrška (i vama i korisnicima) prosledite nam svoj CV i postanite deo jedne uzbudljive priče. Budite deo jednog dinamičnog i multikulturalnog okruženja.

Osnovani smo 2002. godine u Beogradu. Poslujemo u okviru Business Process Outsourcing (BPO) industrije i naš fokus je inovativnan pristup u pružanju outsourcing usluga i poboljšavanje različitih poslovnih procesa za naše klijente, sa fokusom korisničku podršku. Trizma je kompanija M+ Grupe, koja je najbrže rastuće Business Process Technology Outsourcing kompanija u regionu jugoistočne Evrope. Deo smo internacinalne grupacije, koja trenutno svoje kancelarije ima u više od 9 zemalja. Samim tim, Trizma se trudi da kreira prilike za zaposlenje za što veći broj ljudi, koristeći snagu grupacije uz ekspertizu lokalnih tržišta.

Načini prvi korak u kreiranju svoje profesionalne budućnosti uz zabavnu sadašnjost.

Iskustvo o radu u ovoj kompaniji je arhivirano jer je starije od 2 godine.

Prosečna neto plata

650

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