Helpdesk - IT Support Agent

Who are we?

Staffus is a recruiting company which recruits nursing staff from different countries for employers in Germany. Our people are our most important resource, and we strive to help others achieve their dreams. We want our candidates to feel comfortable, safe and to know that they can rely on us. We care for their future with us.

Due to the increase in the volume of work, we are looking for the IT support who will make our everyday duties easier. You will be responsible for ensuring that our teams across several countries can do their job to the maximum potential. In order to perform well in the role, you will need to meet the following requirements:

·       Very good knowledge of Windows, Apple, Microsoft Office

·       Learn and understand using company’s Zoho system 

·       Troubleshoot problems and support colleagues

·       Great problem-solving skills

·       Previous experience in a call centre would be an advantage

·       Fluency in English, German would be advantage

·       Help setting up additions to OS (as installing drivers)

·       Write your owns scripts after reading the docs

What we offer?

This job will provide you with:

·       A positive work environment in a young and motivated team

·       Great team atmosphere

·       Possibility of professional and personal development

·       Education, coaching and support for our employees

·       An open-minded and dynamic corporate culture

·       Various leisure activities and language courses (if you want to learn a new language

·       Dynamic working space in the city centre