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IT Application Support Engineer

Vip mobile d.o.o.

Beograd
Intermediate
16.03.2021.

If you find it interesting to:

  • By using SQL and Linux skills provide IT application support and proper functioning of IT Postpaid systems for several companies within A1 Telekom Austria group
  • Work on Incident/Change/Problem management for IT Postpaid systems
  • Proactively resolve issues indicated by any non-typical behavior of the system
  • Take part in demand management and business analysis processes for new functionalities
  • Organize and carry through functional testing for the systems releases and new features
  • Monitor data and reports deviations and errors in business systems
  • Optimize business systems for improved performance and operability
  • Deploy new systems, services or functionalities to the production environment
  • Develop new tools, applications and scripts
  • Produce reports ad-hoc and/or on a regular basis

If you have: 

  • Experience in technical application support of IT systems
  • Knowledge of SQL, PL/SQL
  • Knowledge of Unix/Linux and Shell scripting
  • Knowledge and experience with Telco Billing systems will be considered as plus
  • Fluency in English
  • Written and verbal communication skills
  • Technical problem solving skills and analytical troubleshooting skills
  • University degree in technical sciences will be considered as plus

 If you are:

  • Fluent in English & comfortable working in an international environment
  • Client and service oriented
  • A self-starter, proactive and collaborative person
  • Analytical and orientated to details
  • Creative and able to improvise and make things happen

If you enjoy the environment where:

  • There is no knocking, no doors, and no holding back
  • You work in a multi-national team across our OPCOs, working closely with members from both A1 Telekom Austria Group in Vienna as well as all OPCOs
  • You communicate openly and directly 
  • You’re free to express and suggest your ideas, and stand up for them
  • Employees enjoy motivating benefit package (voluntary health insurance, flexible working hours, various work - life balance benefits, and much more)

Vip mobile is a member of A1Group, the leading mobile communication provider in South-Eastern Europe. Take the chance and join us in once-in-a-lifetime experience in a team where the talent and spirit of our people stand along with innovation leadership, outstanding customer orientation and cutting-edge technologies on a way to success.

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