IT Engineer EN2

GDC Services & Solutions is a dynamic IT Services and Consulting provider with strong expertise in delivering multiple implementation projects and IT services to customers from different sectors of the economy including retail, transportation, finance, manufacturing, oil&gas.

GDC Services delivers IT services and solutions to maximize efficiency, modernize operations, drive innovation and reduce IT costs. The range of services is provided across the Enterprise Technology Stack including application & software development, cyber security, cloud, hybrid IT, system integrations, IT outsourcing, multilingual customer experience centar, and the modern workplace.

What will you do:

• Deploy, and maintain reliable and scalable systems and networks for clients, ensuring they meet their specific requirements.
• Collaborate with clients to understand their needs and provide expert guidance on system architecture.
• Troubleshoot and resolve technical issues related to systems and infrastructure, ensuring minimal downtime and maximum client satisfaction.
• Monitor system performance, proactively identify bottlenecks, and optimize system resources to ensure optimal performance for clients.
• Provide timely and effective technical support to clients, addressing their inquiries and issues related to systems.
• Conduct regular system audits and assessments to identify areas for improvement and recommend upgrades or enhancements to clients.
• Collaborate with cross-functional teams, project managers, and operations teams, to ensure seamless integration and operation of systems.
• Stay updated with emerging technologies and industry trends to propose innovative solutions and ensure the company remains competitive in the market.
• Document system configurations, procedures, and troubleshooting steps to maintain an accurate knowledge base and facilitate efficient knowledge transfer among team members.

What we expect from you:

• At least 3 years overall IT experience preferred
• Good level of English (Upper-Intermediate or higher) is a must – English is our main working language
• High school or college in the field of Information Technology, Telecommunications, Engineering or similar; 
• Technical requirements with proven hands on experience:
• Good understanding of domain services and their correlation (AD, DNS, DHCP, etc.) and basic understanding of networking in enterprise environment (VPN, etc.)
• General understanding and experience in cloud services (Azure)
• General understanding and experience in M365 common services (general administration)
• Low level understanding of client and server OS
• Experience with Microsoft ADK (WinPE, DISM, ImageX, etc.)
• Endpoint management:
• SCCM – General architecture, OSD, driver packages, application packaging and deployment, CI/CB, reporting, package distribution, general troubleshooting
• Intune MDM / Autopilot – device management, application packaging, patching, common use and administration
• Intermediate scripting skills (PowerShell & batch)
• Able to develop complex documentation (OPS manuals, general procedures, instructions, KB articles, etc...)

What we offer:

• A full-time employment contracts
• Compensation package (private health insurance, team-buildings, professional education and certification)
• Possibility of getting salary raise 
• Opportunity for carrier growth
• A highly professional, but very friendly team you will enjoy being a part of
• Overtime working hours are recorded and compensated

Human corporative culture:

• 90% like the atmosphere in the company
• 94% trust the professionalism of colleagues and ask them for help in difficult situations
• Professional education and certification – GDC Services genuinely value its employees and works continually on knowledge improvement across the business spectrum
• Every newborn receives a gift from the company in the amount of 300 euros

We are looking forward to receiving your resume. We endeavor to make our selection process as quick and as transparent as possible – don't hesitate to ask if you have any questions. Please, bear in mind that only shortlisted candidates will be contacted for an interview.