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IT Support Analyst

Rio Tinto


Join an international leader in mining & metals offering outstanding personal development & career opportunities.

Be part of a diverse, agile and talented team of experts with an active caring culture and strong teamwork.

This permanent full-time role is based in Belgrade. 

About the role 

We are looking for an IT Site Support Analyst to deliver the complete range of IT services required by the Jadar project team. Ensures all of our I and communication information Infrastructure is operating optimally, as our personal it equipment. 

You will be member of a small team of IT support, in collaboration with our corporate services, First contact for the Jadar Serbian Team end users, you will have to procure, configure, repair, replace, maintain and upgrade our fleets of personal computing and communication equipment.   

The role of the IS&T Site Support is to give the Rio Tinto Serbia resources, working at Belgrade office and Loznica Delta office, the required Site Support services as defined by the Rio Tinto SLA. 

This support would include:  

  • End users support 
  • Office suite 
  • Business applications 
  • Mine/Process applications 
  • Fleet management  
  • Laptop 
  • Tablet 
  • Mobile phone 
  • Computing 
  • Servers 
  • Business services 
  • Printing 
  • Communication 
  • WAN connectivity 
  • Network and WiFi 
  • Conferencing infrastructure 

About you

To be successfully considered for this role, you will have:

  • A tertiary degree in IT
  • An operational experience in IT End Users services delivery
  • Technical Experience with supporting those technologies
  • Microsoft operating environment
  • Cisco communication infrastructure
  • Dell computing elements
  • Bi-lingual capacity to support both Serbian resources and International stakeholders (English)

What we offer

Here is just a glimpse of our industry leading rewards package:

  • A safety-focused and inclusive working environment
  • Competitive salary package
  • Career development to further your ambitions
  • Ongoing individual wellbeing support
  • Exciting multicultural working environment

Where you will be working

The Jadar Project is a world-class lithium-borate deposit discovered by Rio Tinto in 2004. Jadar is a unique deposit near the town of Loznica, Serbia. It contains Jadarite - a new lithium sodium borosilicate mineral. Jadar is the only place in the world where this mineral can be found. Jadar has been ranked as one of the largest lithium deposits in the world with a potential to supply a significant amount of the global demand for lithium and boric acid. If developed, Jadar will be a modern underground mine with efficient processing and shipping facilities.

About us

As pioneers in mining and metals, we produce materials essential to human progress. 

Our long history is filled with firsts. We’ve developed some of the world’s largest and best quality mines and operations, and our people work in around 35 countries across six continents. Aluminium and copper, diamonds, gold and industrial minerals, iron ore and uranium: our materials make up the world around us. You’ll find them in smartphones, planes, cars, hospitals and throughout your home. 

Every Voice Matters 

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different. 

Please note, in order to be successfully considered for this role you must complete all pre-screening questions. 

We are seeking to increase the diversity across our operations in order to improve equal opportunity outcomes for our employees and encourage female applicants to apply.  

All progress begins with pioneers – at Rio Tinto, it begins with you.

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