IT Support Specialist

Brasidas Group offers premium, bespoke business intelligence and risk advisory services based on the Swiss tenets of quality, discretion, reliability, veracity, and timeliness. As a global advisory partner, our objective is to identify tomorrow’s international news today and deliver relevant facts that have a direct impact on clients’ decision-making processes. We are headquartered in Switzerland with offices in Belgrade (Serbia) and New Jersey (USA). 

Brasidas Group leverages an extensive on-the-ground network, latest technology enablers, and subject matter experts to provide the required strategic insight and solutions.

Our client base includes global organizations, financial institutions, high net worth individuals, wealth managers, and law firms in the private sector, as well as NGOs, political administrations, government entities, and other geo-political organizations in the public sector.

We recognize the uniqueness of clients’ requirements and offer customized services and innovative solutions that allow clients to face their challenges with confidence.

By joining Brasidas Group, you will be part of a collective endeavor in which our boutique structure, coupled with our team's experience and inventiveness, comes together to make the best possible experience for our clients.

Brasidas Group AG seeks an: IT support specialist joining our Team in Belgrade

Brasidas wants a passionate and energetic IT support specialist to join our fast-paced team. At the moment we are going through a process of rebuilding our IT infrastructure to strengthen the security of our customer’s data, which is of utmost importance for our business. We want to offer the highest standards in terms of privacy and security.

A bit about you

You are passionate about IT and want to keep learning and stay motivated. You are a bit of a “hacker”, can write your own little scripts and have an interest in security and cloud infrastructures.

Skills

Must have

• Senior level experience with managing a Microsoft ecosystem (Microsoft Exchange, Active Directory, OWA, file servers, virtualized Windows desktop environment, Remote Desktop, Microsoft Office, collaboration tools) - including but not limited to best practices on security and operations, patching, upgrading, backing up data, supporting end user issues with collaboration tools and remote access
• Solid understanding of networking protocols (TCP/IP) and able to troubleshoot networking issues with appropriate tools
• Comfortable with Linux - at least for patching and upgrading
• Strong English language skills, both written and oral - some team members are located in the US
• Able to work flexible hours, since some work must be done in the evening (US time zone) and sometimes on weekends
• Desire to keep learning, self-improving, taking initiative and being proactive
• Able to work without constant supervision, taking ownership of issues and bringing them to completion
• Able to work as a team with other IT support and vendors, as needed
• Able to work in a fast-paced environment, previous exposure to a startup culture

Nice to have

• Some programming background (preferably Python)
• Experience managing firewalls and other network and email security devices
• Some knowledge of IT security concepts
• Some cloud experience (AWS preferred)

If you feel that you are ready for such a challenge and meet the above requirements, you are most welcome to apply.

By sending your resume you agree that your personal data can be used for the purpose of recruitment and selection for the vacancies at Brasidas Group AD. All the data that we store about you will be treated as confidential and will not be disclosed to any third parties.