Oglasi za posao L2 Tech Support

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L2 Tech Support

Tradeticity Services

Beograd

23.01.2021.

SQL Linux intermediate

COMPANY DESCRIPTION:

Tradeticity Services is software development company, part of Antares Vision Group, a multinational high-tech leader in developing solutions for the most demanding industrial sectors. A worldwide authority in computer vision and track and trace, Antares Vision solutions are helping in fighting counterfeiting, controlling the supply chain, and are used for smart data management.

Because expansion of work, our headquarters in Belgrade is in need of: L2 Tech Support

JOB DESCRIPTION:

We are looking for a Level 2 Tech Support to join our growing team. You would be a part of the team that does technical support and implementation of our software.

You would work closely with clients, team members, and colleagues from other teams.

While we expect you to have some key competencies, we are primarily looking for someone eager to learn, who is willing to develop and reach their full potential.

RESPONSIBILITIES:

Providing clients with technical support on our software
Installation and configuration of our software
Producing documentation related to implementation and support
Setting required services on OS
Implementing backup
Setting network access and security
Generating and installing certificates
Monitoring servers in production
Communication with clients and partner organizations

Key competencies:

Documenting support issues and resolutions
Linux OS and virtualization
Network protocols and routing
Knowledge of databases and writing SQL scripts
Strong communication skills in English (both written and spoken)

Following Knowledge/skills would be considered a plus:

OS security and SSL
Wildfly application server
XSLT
OpenAS2
Continuous integration solutions (e.g. Jenkins, git, JIRA)
Application server cluster
Knowledge of graph databases (Neo4j)

TO OUR EMPLOYEES WE OFFER:

Stimulating working conditions without stress or tension
Different forms of professional improvement
Flexible worktime
Possibility to work from home (even when the COVID situation ends)
Team building activities

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