*fully remote position

Administrating, maintaining and supporting business SaaS applications and IT equipment;
Establish and maintain an inventory of IT assets throughout the organization;
Assist in inventory management, procurement and shipment activities;
Install and configure software and hardware on different platforms (Windows, macOS, Linux);
Set up user accounts for workstations & notebooks;
Technical support ticket monitoring and creation on internal Service Desk platform;
Monitor performance and maintain systems according to requirements;
Troubleshoot issues and outages on IT equipment and SaaS platforms;
Ensure security through access controls, backups and firewalls;
Upgrade systems with new releases and models;
Seek to identify and propose business and procedural improvements, both within the own department, and based on root cause analysis in the operational groups;
Build an internal wiki with technical documentation, manuals and IT policies;

3-5 years of experience
Proven experience as a System Administrator, Network administrator or similar role;
Familiar with ITIL or Agile methodology;
Experience with databases, networks (LAN, WAN) and patch management;
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery;
Familiarity with various operating systems and SaaS platforms;
Resourcefulness and problem-solving attitude;
Excellent communication skills;
BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus;

Medior IT Administrator

Posao System Administrator (5 oglasa)