Job listing has expired.

Network Maintenance Job Controller

Hyperoptic Ltd

Belgrade
Senior
28.12.2020.

Who are we?

Hyperoptic is the UK's hyperfast broadband network. Founded in 2011 to shake up the UK broadband market, we're leading the way in full fibre technology. With hyperfast speeds 14x faster than the UK average, and rated excellent on Trustpilot, we're changing the way people are experiencing broadband.

Ranked in The Sunday Times ‘Tech Track' 100 fastest growing technology companies for the third year running, winners of ‘Best Superfast Broadband' provider for six years in a row at the ISPA Awards, as well as ‘Best Customer Service' and ‘Best Business ISP' in 2019.

We are looking for a Network Maintenance Job Controller who goes beyond the expected. We believe in working smarter, together, meaning we work collaboratively to find smart solutions that balance agility and excellence. Our team stays focused by rising to the challenges of a fast-paced environment while remaining focused on what's important. Our people passionately strive for excellence by paying attention to detail and working for continuous improvement. In short, we're looking for a Network Maintenance Job Controller who demonstrates our values. Does this sound like you?

What will you be doing?

  • Acting pro-actively against any issues that arise, to avoid unnecessary delays and maximize the efficiency for incidents, maintenance, and network growth activities assigned to the maintenance teams
  • Keeping the JIRA ticketing system and dedicated projects up to date and accurate for all other business owners
  • Producing reports as needed for the network manager and other senior members of staff to measure proactive and reactive tasks for incident, maintenance growth activities to meet customer expectations.
  • Working with engineers to understand their best practice to meet network maintenance deliverables

What are we looking for?

  • Good computer skills with MS Office Excell
  • Excellent conflict resolution skills, with experience in dealing with escalations and complaints
  • Demonstration of managing different work types for incident management, maintenance, and network growth & expansion 
  • Extensive experience in job controlling engineers to achieve challenging operational SLAs

We're committed to providing equal opportunities to all applicants and employees – in fact, this is at the heart of our company culture and values. We welcome applications from candidates with diverse backgrounds.

What happens next?

  • You apply.
  • We carefully review your application over a decent cup of coffee.
  • We'll get back to you. Even if it's a no (at the moment).

And don't forget to keep an eye on our careers site as we're growing fast: https://careers.hyperoptic.com/

Job listing has expired.

Upoznaj kompaniju Hyperoptic Ltd

  • Priča o Hyperoptic je počela 2011. godine. Od tada širimo svoju gigabitnu mrežu po Ujedinjenom Kraljevstvu i pružamo uslugu interneta koji je 21 put brži od proseka.

    Hyperoptic je više od internet provajdera: gradimo i postavljamo sopstvenu optičku infrastrukturu i nudimo brz, pouzdan internet po konkurentnim cenama.

    The Sunday Times ‘Tech Track' je već drugu godinu zaredom svrstao Hyperoptic među 100 najbrže rastućih kompanija koje svoj razvoj zasnivaju na novim tehnologijama.

    Hyperoptic već šesti put osvaja godišnju nagradu ‘Best Superfast Broadband', a na Trustpilot smo ocenjeni sa pet zvezdica. Hyperoptic je porastao od malog tima sa jednostavnom idejom i jakim vrednostima do veće grupe profesionalaca posvećene istim vrednostima koji sprovode istu ideju u delo – efikasno dovodimo gigabitnu mrežu u urbane delove Ujedinjenog Kraljevstva.


    Pogledaj profil kompanije
  • Prosečna ocena
    3.8
    na osnovu 5 recenzija
    Mogućnost napredovanja
    2.6
    Beneficije
    3.2
    Balans između karijere i privatnog života
    3.2
    Utisak o radu u kompaniji na poziciji NOC Engineer
    Najnoviji utisak

    Pozitivna iskustva o kompaniji:

    Odlicno radno okruzenje. Tim ima svoju kancelariju. Takodje i svoju kuhinju. Hrana je placena. Takodje svaki vid prekovremenog rada, kaoi rada vikendom se dodatno placa. Ovo naravno zavisi od toga na kojoj poziciji se nalazite. ZA NOC je neophodan rad i nocu i vikendom odnosno 24/7 rotacija. Sve obaveze su jasno definisane na razgovoru za posao i nema nikakvih iznenadjenja kasnije. Kolege su odlicne i uvek raspolozene za zabavu i pomoc kada je potrebna.

    Zamerke kompaniji:

    Nema zamerki.

  • Pozicija
    Prosečna neto zarada
    Min Max

    Software Developer
    1 plata
    2400 EUR / mesečno
    2400 2400

    IT Help Desk / Support
    1 plata
    800 EUR / mesečno
    800 800

    Network Enginner
    1 plata
    800 EUR / mesečno
    800 800

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