Post-Implementation Consultant for Aladdin Alternatives

BlackRock (Formerly eFront)

Beograd
Intermediate
20.08.2021.

About BlackRock

BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.

About the role

Post-Implementation consultant position is a part of the Aladdin Client Services team. We work closely with other teams, mainly: Implementation Consultants, DBAs, Account Managers and Developers. Handling client relationships is an essential part of the role; this implies developing advanced knowledge of the business of our clients (especially Private Equity). Being a client facing role, the impact of ACS team’s contribution will be greatly reflected on BlackRock’s image.

This position requires working in one of three shifts: 7am-3pm; 10am-6pm; 3pm-11pm; with no rotations

Your day would include:

  • Providing qualitative analysis of client's needs and evaluating feasibility of their requirements
  • Maintaining regular contact with customers and fully understanding their needs and business background
  • Regularly tracking on backlog tickets
  • Utilizing your technical capacities for easier understanding of software features
  • Advanced querying of DB
  • Developing advanced skills in industry business knowledge
  • Supporting solutions, conducting demonstrations and presentations

If you see yourself doing these activities, then you probably have:

  • Bachelor’s degree in Organizational Sciences/ Economics/IT/Mathematics 
  • Experience in working in customer service sector is a plus
  • Very good knowledge of SQL (1+ years of working experience with SQL will be considered as an advantage)
  • Familiarity with basic programming concepts, especially VB.net, JavaScript
  • High proficiency in written/spoken English
  • Good rhetorical skill, analytical approach and problem-solving mindset
Apply here

Upoznaj kompaniju BlackRock (Formerly eFront)

  • BlackRock's purpose is to help more and more people experience financial well-being. As a global investment manager and a leading provider of financial technology, our clients—from grandparents, doctors, and teachers to large institutions—turn to us for the solutions they need when planning for their most important goals. People join our firm from around the world to gain real-world experience while making an impact. Discover how you can have a career at BlackRock that's exciting, rewarding and full of possibilities.

    Our Belgrade office has more than 500 colleagues working together to fulfill our purpose. We have experts from Technology, Client Support, Accounting and Risk Management, as well as teams working in Investments, Legal, Finance, Marketing, Sales, HR and more. Having so many teams in one location allows us to work cross-functionally and to share diverse perspectives that drive innovation and results.


    Pogledaj profil kompanije
  • Prosečna ocena
    3.4
    na osnovu 5 recenzija
    Mogućnost napredovanja
    3.4
    Beneficije
    4.2
    Balans između karijere i privatnog života
    3.2
    Utisak o radu u kompaniji na poziciji Implementation Consultant
    Najnoviji utisak

    Pozitivna iskustva o kompaniji:

    U ovoj firmi vise nista nije pozitivno, sve je otislo u potpuno drugom pravcu. Kompletna struktura firme se promenila, poslovi su se izmenili, sve sto se oseca i nameće nama kao zaposlenima je samo nabijanje pritisak i napor i tenzija a sve to oko potpuno nebitnih stvari. Zaposleni odlaze i napustaju kompaniju jer nisu zadovoljni svojim radnim mestima, nisu cenjeni i vrednovani, znanje koje imaju nije cenjeno i finansijski nije bas najstabilnija kompanija

    Zamerke kompaniji:

    Interni menadzment, delegiranje posla, neiskusni menadzeri bez i dana iskustva rade i vode timove od XYZ ljudi od kojih neko ima i vise od 4+ godine iskustva. Zaposleni daju svoje predloge i ideje kako i sta moze da se unapredi i poboljsa, kako moze da se unapredi kvalitet usluge koja se pruza klijentima ali zbog neiskustva menadzera to se ne desava, ne dolazi da uvazavanja sugestija od strane zaposlenih jer smo potpuno nebitni, nego se nameću potpuno pogresne i dijametralno suprotne i potpuno pogresne procedure svima koje ne mogu da se realizuju zbog prirode posla koji ne podrzava takav nacin rada. Drasticno opada kvalitet usluge, zadovoljstvo klijenata je slabo, zaposlenih je sve manje a poslodavac ne dovodi i ne radi na tome da se za odlazece zaposlene pronadje adekvatna zamena. U beogradu vise ne postoji IT team koji je nekad brojao 11 clanova danas je ta brojka 0. U kompaniji postoje “titule” zaposlenih i ako je tvoja titula bilo sta ispod “Vice President-a” nemas nikakvo pravo glasa. Ukoliko si associate ili ne daj boze analyst nemas nikakvo pravo glasa u kompaniji.

  • Pozicija
    Prosečna neto zarada
    Min Max

    IT Consultant
    2 plate
    875 EUR / mesečno
    800 950

    Software Developer
    6 plata
    1493 EUR / mesečno
    1200 1900

    Software Engineer
    1 plata
    2200 EUR / mesečno
    2200 2200

    IT Help Desk / Support
    2 plate
    680 EUR / mesečno
    600 760

    Implementation Consultant
    1 plata
    800 EUR / mesečno
    800 800

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