ABOUT COMPANY
Tramontana IMC is an innovative company specializing in international wholesale, distribution, and logistics. Our core services include financial solutions, logistics, and transportation to ensure seamless export and import operations. We focus on wholesale trading and selling car and truck parts, partnering with premium brands to deliver exceptional quality.
With suppliers on four continents and sales offices in three countries, we operate globally from our headquarters in Belgrade, Serbia, serving over 350 companies across more than 15 industries.
Learn more at tramontana.rs
ABOUT THE ROLE
Are you skilled in process automation and business integration? Join our forward-thinking team as an ERP/CRM Integration and Automation Specialist at Tramontana IMC, where you'll play a crucial role in optimizing and automating our business processes.
In this part-time remote role as ERP/CRM Integration and Automation Specialist, you will be responsible for setting up and automating business processes, integrating services, and coordinating with contractors to deliver seamless solutions. You’ll collaborate closely with our Sales Director and Business Development Director to develop, maintain, and optimize our ERP and CRM systems, providing crucial technical support and guidance.
WHAT YOU’LL DO
- Process Automation: Set up and automate business processes by integrating services and preparing technical specifications for developers.
- Service Integration: Coordinate the selection and integration of services for automation, ensuring efficient and effective solutions.
- ERP/CRM Management: Set up and manage ERP and CRM systems, create detailed instructions for usage, and prepare automation scripts for AI training.
- Organizational Skills and Problem-Solving: Strong ability to efficiently organize and coordinate multiple processes and systems. Expert in debugging and performance tuning to optimize system performance.
- Technical Documentation: Prepare comprehensive documentation and instructions for system users and support ongoing system improvements.
- Cross-Functional Collaboration: Work with various departments to enhance efficiency and deliver value across the organization.
WHAT YOU’LL DO
- English Communication: Fluent in English, with knowledge of Serbian and Russian as a plus.
- Experience: 2+ years in ERP/CRM system setup and integration, with a strong track record in process automation and AI applications. Be prepared to share specific examples during the interview.
- ERP System Expertise:
- Mandatory: Deep understanding of Odoo ERP system and process automation.
- Familiarity with major ERP systems like SAP, Oracle ERP, Microsoft Dynamics 365, or NetSuite is a plus.
- CRM System Expertise: Proficiency in CRM platforms such as Salesforce, HubSpot, Zoho CRM, or Microsoft Dynamics CRM.
- Integration Technologies:
- API Integration: Experience with RESTful and SOAP APIs for system and service integration.
- Automation and Scripting: Basic scripting skills and familiarity with automation frameworks like Selenium, UiPath, or Blue Prism. Knowledge of business process automation tools like Zapier, Microsoft Power Automate, or Automation Anywhere.
- Organizational Skills and Problem-Solving: Strong ability to efficiently organize and coordinate multiple processes and systems. Expert in debugging and performance tuning to optimize system performance.
- Cross-Functional Collaboration: Proven ability to work across departments to drive efficiency and add value.
- Proactive Self-Starter: Strong problem-solving abilities with a proactive, goal-oriented approach to resolving customer issues, negotiating logistics, and improving processes.
THE SELECTION PROCESS
- Submit Your CV
- Online HR Interview and questionnaire
- Technical assignment
- Interview with the team lead
- Final Interview with Hiring Manager and Technical Assignment Review
If you’re passionate about business automation and eager to join a forward-thinking team, we invite you to apply for the ERP/CRM Integration and Automation Specialist position. Be a part of our journey to shape the future of remote international trading!
Our products and DNA
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THE PERKS OF WORKING AT TRAMONTANA
- Earn a salary that matches your skills and experience in this part-time role.
- Work remotely from anywhere with the flexibility to get the job done.
- Thrive and innovate in an inspiring environment.
- Benefit from an indefinite contract with a 3-month probation period.
