We are looking for a liaison among business stakeholders to elicit, analyze, communicate, and validate requirements for changes to business products, processes, and systems. If you are passionate about collecting, analyzing, and synthesizing data to document requirements, translating into detailed technology needs & formal specifications while ensuring needs of stakeholders and business are met, we are looking forward to your application!
About you – experience, education, skills and accomplishments
- Bachelor’s degree in Business, Engineering, Statistics, or other quantitative fields
- 5 years experience in a role such as business intelligence, data analytics, product management, or corporate strategy
- Strong Excel and PowerPoint skills
- Experience with BI tools (e.g., Tableau)
- Proficiency with R, SQL, and/or Python
- You are a self-starter with inherent curiosity and an eagerness to learn
- Meticulous individual who can balance attention to detail with swift execution
- Team player who can collaborate effectively with cross-functional members across the organization
- Strategic thinker and analytical whiz who is not afraid of ambiguity and unstructured problems
It would be great if you also had . . .
- Knowledge of or prior experience with subscription-based businesses
What will you be doing in this role?
- As a Senior Analyst, you will partner with cross-functional stakeholders, including sales, marketing, product, content, pricing, technology, and the executive leadership teams, to:
- Define and meet stakeholder requirements for customer usage metrics and processes
- Turn raw customer usage data into insights, recommendations, dashboards, and reports
- Study customer usage data to proactively identify opportunities for driving higher usage, product improvements, new business, increased retention, and price increases
- Investigate and tackle unstructured problems and hypotheses and answer them with analyses that tell a story focused on insights and recommendations, not just data
- Develop and implement streamlined and recurring reporting processes to proactively flag and address customer usage-related opportunities and issues
About the Team
We are a team of 10 people spread across US, Europe and Asia. We review business and product needs, instructions, regulations, and laws for complex projects; implement these changes into software using intermediate level programming and design skills, testing, and provide support to customers as required. We work on interesting projects and collaborate with the wider Clarivate business (Product Managers, Sales & Technology) as well as our external customers!
Benefits
- Private Health Insurance
- Paid Lunch
- Yearly Bonus
- Yearly Merit Plan
- Company Shares
- My Learning Platform
- Family benefits: Bushido kids sports school, tutorship lessons
- Fit Pass
- Mental health care- Psychotherapy sessions
- Company bicycles for rent free of charge
Hours of Work
The expected core hours of engagement will be an 8-hour day starting at CEST 9:00 AM and ending at CEST 5:00 PM. This is a full-time position.
Only the shortlisted candidates will be contacted.
It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.
