Senior Engineer - Customer Success

Responsibilities

• Partner with customers to build solutions that integrate Ockam's SDKs into existing customer deployments.
• Collaborate with the engineering team to accelerate time to market for critical releases.
• Articulate customer requirements / specifications and report gaps to Ockam’s product, engineering, and marketing teams.

Experience

• Extensive systems engineering experience with at least 7 of experience.
• Experience working with customers and in account management.
• Experience dissecting complex systems and in building product solutions into those systems. 
• Comfort writing production ready code and in switching between programming languages.
• Experience with virtualized infrastructure and Infrastructure as a Service (IaaS) such as vSphere, OpenStack, Amazon Web Services, Google Compute Engine, or Microsoft Azure.

Remote candidates are encouraged to apply.
Ockam is a distributed, remote-first structured team with a headquarters in San Francisco California.