Oglasi za posao Senior IT Process Analyst
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Senior IT Process Analyst

Euronet Services d.o.o.

Beograd | Hibrid

29.03.2024.

senior

Description

Euronet Worldwide is searching for a new Senior IT Process Analyst who will be fully supported by the IT Service Management Director and will have a golden opportunity to progress to the Team Leader position.

  • IT process ownership and related administration
  • Requirement specification for process areas
  • Tool selection, gap analysis and decision preparation
  • Maintenance of current toolset
  • Implementation of new tools into process management
  • Tools application level ownership and customization activities
  • Regular process maturity measurement and reporting
  • Driving and coordinating IT initiatives

Requirements

  • College or University degree in IT, process related field or equivalent work experience
  • Fluent English knowledge, full professional comprehension
  • Good general understanding of IT technologies
  • Experience in incident management, change management
  • At least 2 years of experience in ITIL based process development
  • Capability to present, teach processes
  • Excellent communication and Analytical skills
  • Structured, Organized
  • Open minded, Self- motivated learner

Advantages:

  • ITIL/ISO 20000 certification
  • Hands on experience of ITIL based management tool implementation
  • Project Management experience
  • Process educational experience
  • Bankcard transaction processing experience

Benefits

  • Private health insurance package
  • Hybrid model of work
  • Professional and international working environment
  • Opportunity to advance professionally

Upoznaj kompaniju

O Kompaniji Iskustva Poslovi Plate Beneficije Tech Stack

We build tomorrow’s financial technology today to enhance our global community and connect the world through financial participation!

Euronet has built a unique network of networks that drives transactions in the quickly evolving global payments landscape through diverse cash-based and digitally driven services for consumers and businesses. These capabilities combined with the worldwide reach and real time power of our networks provides us — and our customers — a presence in every level of the global payments value chain.

At Euronet, our goal is to provide consumers with the most convenient options to interact with their money. With physical touch points around the world and an expansive digital presence, Euronet is a worldwide leader in financial payment solutions.

Our employees are one of the primary reasons for Euronet’s success. We are proud of our diverse and dedicated team, which works from about 60 different global offices. Since Euronet serves clients in approximately 160 countries, our employees gain unparalleled opportunities to build their careers and skills – and to grow both professionally and personally. Our competitive salary and benefits package is only a small part of the reward you receive for a career with Euronet. You will also gain experience in an exciting and dynamic field working in a role that may prove to be one of the most fulfilling of your lifetime.

3.4 80%

Menadžment kompanije

2.8

Beneficije

2.8

Balans karijere i privatnog života

4

Timska atmosfera

4

Zadovoljstvo projektima

2.8

Mogućnost napredovanja

2.4

Iskustvo o radu

Iskustvo
12.01.2024
Potvrđen Linkedin identitet
3

IT Help Desk / Support

Prethodno zaposlen/a na neodređeno 1-2 godine

Pozitivno

Balans izmedju zivota i posla, redovna plata, radno vreme.

Zamerke

Lose organizovan onboarding i trening za novozaposlene u okviru tima, adresirano nekoliko puta menadzeru ali bez ikakvih promena. Stari treninzi u losoj rezoluciji i nedefinisanim pojmovima kojih ima previse a pojasnjenja se moraju traziti na sastancima jer kolege nisu u mogucnosti da vam pomazu previse zbog svojih dnevnih zadataka. Rad na arhaicnim tehnologijama moze biti iscrpljujuc i naporan, pogotovo ukoliko nemate podrsku u vidu materijala za ucenje i treninga kako biste savladali sto lakse obimne i arhaicne tehnologije na kojima se radi.

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Radno okruženje

Hibridni model rada

Obezbeđena oprema za rad

Zabavni sadržaj

Društvena odgovornost

Dobrovoljno zdravstveno osiguranje

Nagrade, bonusi, pokloni

Obuke, konferencije

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