Senior IT Services and Application Engineer

Mobi banka is hiring! We are looking for Senior IT services and application engineer, who will ensure continuous operation and improvement of the IT system and services quality.

Key responsibilities:

• Creating, managing and maintaining IT systems and services providing exceptional availability and performance of critical applications
• Providing efficient resolution of reported problems with applications through collaboration with vendors and internal teams
• Realizing the installation of application solutions in test and production environments
• Improving the reliability and performance of infrastructure, development activities and monitoring of IT Systems through automation
• Enabling realization of business processes and activities through active participation in support of testing, implementation of solutions and analysis of reported inconsistencies in the functioning of applications
• Active development of knowledge of the processes as well as its IT service support skills, taking care of data protection at the operating level, which includes the security of the bank's information system
• Supporting the production environment as well as supporting testing new versions of applications together with the team
• Planning and implementing new technologies to improve IT infrastructure
• Responsibility for optimizing the service schedule and operation of applications, assistance in organizing server resources in a unique and meaningful way
• Close cooperation with other teams including experts, testing team and business lines in order to adequately resolve set service tickets
• Participating in problem solving and triage of challenges with different teams and vendors with the goal of finding the cause of the challenge and the appropriate solution
• Support the process of managing new versions and setting them to bank test and production environment through activities in the IT Operations team
• Update of knowledge base
• Thorough knowledge and compliance with IT policies and procedures; participating in defining and improving policies, processes and procedures
• Operational and administrative reporting to the line manager
• Compiles and executes all operational and administrative reporting to line management

For the good start, you will need:

• Knowledge of IT systems, architecture and services
• University degree in the field of telecommunications / IT
• At least 2 years’ experience in banking and IT
• Good knowledge of SQL will be considered as advantage
• Fluency English (written and oral)

You will enjoy:

• Working for the first fully mobile and online Bank, with innovative approach to business
• Working in a dynamic environment
• Great benefits and competitive working conditions
• Ability to grow and thrive through a company