Senior Operations Analyst – Forecasting & Analytics

Hyperoptic Ltd

3.7

Beograd

22.09.2021.

SQL intermediate

Competitive salary plus bonus
25 days' paid holiday increasing each year
Extra days off for your birthday, moving home or getting married
Private medical insurance
Massages in the office
Sweet Tuesdays
Team sports activities
Recruitment referral bonus
Bring your dog to work
Enhanced pay for new parents

Who are we?

Hyperoptic is the UK's hyperfast broadband provider.

We offer broadband speeds 11x faster than the UK average, proudly setting a new fibre ‘gold standard' with hyperfast speed, reliability and customer service.

Here in Belgrade, we support our UK colleagues in a shared mission: to gigabit Britain. Our office started up in Belgrade in 2013 with what was then 20 developers. Now it's grown into our largest office with more than 500 people.

Whatever we're doing, going beyond the expected is the benchmark.

We work smarter, together, being agile and responding with the speed our business and customers demand – without compromising on quality. We stay focused, performing at our best to ensure we are focused on hitting targets and goals together. And we strive for excellence, paying attention to the detail, constantly seeking to stretch ourselves and find better ways of doing things.

And today we're looking for a Senior Data Analyst – Business Development who shares these values. Does this sound like you?

Summary of key responsibilities/deliverables

Create proactive analysis on Business Development performance and forecast on Homes Signed and other KPIs regularly on the Monthly Business Review meetings and ad hoc
Provide guidance for Business Development strategy, management, and planning with in-depth data analysis
Cleary communicate analysis driven conclusions and learnings in written and verbal form
Drive quality in data collected and used for producing reports and analysis
Initiate BI developments that will support Business Development planning and execution
Work on Business Development Data sources and continuously improve the quality
Own the Data Glossary of Business Development
Regularly communicate and work with other divisions on the connected projects, tasks and KPIs
Manage key Business Development reports and continuous work on making it fit for purpose

What will you be doing?

Performance Tracking for Business Development

Gather clear requirements on how to present past and future success and performance trends for the Business Development Management Team
Produce necessary analysis and present them in an easy-to-understand fashion
Provide in depth performance evaluation against weekly, quarterly, yearly targets and find optimal ways of allocating the resources and efforts with a goal of closing potential gaps

Proactive Analysis and Forecasting

Interpret data, analyze results using statistical techniques and advanced analytical tools in order to provide analytics & reports to management
Develop models for short and long-term forecasting on Hyperoptic performance on main KPIs such as Homes Signed and implement forecasting into monthly/weekly reporting to management
Locate and define new process improvement opportunities
Own data definitions and regularly monitor data source quality

What are we looking for?

At least 3 or 4 years of experience of working in data analytics, ideally within the telecommunications sector or business development department
Advanced user of MS Office (Excel, Word, Power point…) with expert knowledge of Excel
Experience with BI tools (Tableau or similar software)
Experience with SQL would be desirable
Performed statistical analysis and interpretation tasks
Strong problem-solving skills and attitude
Being able to work independently and have initiative
Strong desire for development and continuous improvement
Fluent in written and spoken English

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.